johnstonf Posted January 12, 2022 Share Posted January 12, 2022 I'm on V.5.0.16 I was trying to add a mini remote 8 button, and it stopped at first 4 buttons. Tried several times, same result. So after 4 buttons, tried another one, NONE of the buttons, just error. Seems like I've hit some kind of limit. Tried rebooting ISY, same results. See attached... Fred Link to comment
Techman Posted January 12, 2022 Share Posted January 12, 2022 Is your device a 4 scene or 8 scene? (do you have buttons A - H) Make sure the battey is fully charged before you try to link. Being that it's an RF only device try moving it closer to the PLM. If that doesn't work then do a factory reset on the device and try again. What is you UI version Link to comment
MrBill Posted January 12, 2022 Share Posted January 12, 2022 There's 2 possibilities: The base ISY is limited to 264 nodes. I can't tell how many you have in folders, but I see one of your folders is named "zwaveStuff" and z-wave devices do eat the node count up fast. You probably need to buy the Pro Upgrade to increase the number of nodes to 1024. (I can tell by looking at the ribbon at the top of the admin console that you don't have Pro.) See the help menu to Purchase Modules. Note that Pro is a soft upgrade, meaning it's instant, you don't have to wait for anything to be shipped etc.... The second possibility is that the 8 scene remotes are programmed as 4 scene remote. If pressing the left side of the remote Button makes the LED on the remote flash RED and pressing the Right buttons makes the LED on the remote flash GREEN then they are programed for 4 scene's instead of 8 and will only add 4 nodes to the ISY. They can be reconfigured as 8 button remotes following a procedure in the manual. See Page 9 of the PDF. Link to comment
johnstonf Posted January 12, 2022 Author Share Posted January 12, 2022 1 hour ago, MrBill said: There's 2 possibilities: The base ISY is limited to 264 nodes. I can't tell how many you have in folders, but I see one of your folders is named "zwaveStuff" and z-wave devices do eat the node count up fast. You probably need to buy the Pro Upgrade to increase the number of nodes to 1024. (I can tell by looking at the ribbon at the top of the admin console that you don't have Pro.) See the help menu to Purchase Modules. Note that Pro is a soft upgrade, meaning it's instant, you don't have to wait for anything to be shipped etc.... The second possibility is that the 8 scene remotes are programmed as 4 scene remote. If pressing the left side of the remote Button makes the LED on the remote flash RED and pressing the Right buttons makes the LED on the remote flash GREEN then they are programed for 4 scene's instead of 8 and will only add 4 nodes to the ISY. They can be reconfigured as 8 button remotes following a procedure in the manual. See Page 9 of the PDF. Thanks! I was sure i purchased the pro... but on v4... Would i have to re-purchase v4 to v5? I don't see any module purchases at https://www.universal-devices.com/my-account/ I have isy portal account to run my Google devices... is that not pro module? I can't 'add' my device, as i don't know exact date for 'purchase date' (so i can't see what i've purchased, or purchase more) Link to comment
johnstonf Posted January 12, 2022 Author Share Posted January 12, 2022 Where can i get a node count? Sounds like Pro issue may be bang on... i suspect /fj Link to comment
MrBill Posted January 12, 2022 Share Posted January 12, 2022 33 minutes ago, johnstonf said: Where can i get a node count? Sounds like Pro issue may be bang on... i suspect /fj the nodeserver ISY-Inventory does node counts. 44 minutes ago, johnstonf said: I have isy portal account to run my Google devices... is that not pro module? portal is not Pro. they are two different things. 45 minutes ago, johnstonf said: I was sure i purchased the pro... but on v4... check with support@universal-devices.com (they answer quickly most of the time) be sure to include the UUID of your ISY. Link to comment
Brian H Posted January 12, 2022 Share Posted January 12, 2022 In the Help Tab, About choice. Will give you what your ISY994i has in it. The Pro should have a choice tab. To disable automatic module updates so you can do changes one at a time. Link to comment
johnstonf Posted January 13, 2022 Author Share Posted January 13, 2022 27 minutes ago, Brian H said: In the Help Tab, About choice. Will give you what your ISY994i has in it. The Pro should have a choice tab. To disable automatic module updates so you can do changes one at a time. i don't see a choice tab, but i now have pro and do see icons for automatic write options... all good Link to comment
johnstonf Posted January 13, 2022 Author Share Posted January 13, 2022 55 minutes ago, MrBill said: the nodeserver ISY-Inventory does node counts. portal is not Pro. they are two different things. check with support@universal-devices.com (they answer quickly most of the time) be sure to include the UUID of your ISY. Thanks Mr Bill! That was it... i took a chance and just upgraded to pro. Even if i had purchased in past, its worth it just to support UDI (and i probably didn't, and thought i had). I didn't have time to figure out the nodeserver thingy, but would like to at some point. Now happily adding devices! Link to comment
Brian H Posted January 13, 2022 Share Posted January 13, 2022 Glad you are working again. I was not clear. About was the choice not a choice selection itself. Link to comment
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