So we moved and I'm getting out of INSTEON moving to Z-ware (presumably).  I did a factory reset on my ISY994i to start from scratch and loaded the Z-wave only 5.3.4 firmware.  I tried adding my first Z-wave smart plug from my iMac with my ISY downstairs.  It didn't find it.  Then I read the smart tips and it said always define a new device close to the ISY. So I took my laptop downstairs right next to my ISY and it found the new device right away! Great.  I got a 2 pack of these smart plugs so I did the 2nd one and it added right away too.  I thought I was golden.

Then I brought both plugs back up to my office and plugged them and logged back into the admin console on my iMac. It cannot reach the plugs!  See attached screenshot.  The plugs are ZW 005 and 006.  The plugs are Ministon Z-wave plugs that are repeaters too.  The smart tips said I could move them anywhere after getting them added but that is not working. 

Also I have no idea with ZW 002, 003, & 004 are.   Ideas on that? 

 

Another data point. I just moved ZW 006 to an outlet at the top of the basement stairs. The admin console immediately showed it ready. I could turn the light on and off.  ZW 005 still had the red !.  As soon as I did a query on ZW 005, ZW 006 went back to the red ! too!  

Try leaving one of them plugged in downstairs near the ISY.  The zwave board in the ISY doesn't have a strong transmitter.  Some users once reported putting the ISY in vertical orientation also helped with z-wave signal strength with a 500 board.

You need to build a mesh network of repeaters with at least one close to the ISY.

1 hour ago, Kentinada said:

The smart tips said I could move them anywhere after getting them added but that is not working. 

This is true as long as the device is within the Z-Wave RF signal. Your symptoms indicate that you need more repeater devices to create a larger and stronger mesh network so the Z-Wave signal can reach all of your devices.

@MrBill I have 2 Z-wave repeaters somewhere in this myriad of boxes!   LOL  

1 hour ago, Kentinada said:

The plugs are Ministon Z-wave plugs that are repeaters too.

they are repeaters themselves.  you just need more z-wave devices that repeat spaced around the place.

Any thoughts on what ZW 002, 3, & 4 are?

2 minutes ago, Kentinada said:

Any thoughts on what ZW 002, 3, & 4 are?

Most likely your first attempts at adding the devices.