gfridland Posted January 31, 2010 Share Posted January 31, 2010 Michel, Thanks for the quick reply... You are correct on the ramp rate...I rebooted the devices and all is correct. Don't remember having to do this in the past, but as I get more into this, I begin to notice new things. I tried to reinstall the cert, but still get the error. Do I need to generate a new certificate to install? When I try to do this, it states that it is installed correctly, but the Java console does not reboot. Will try again and let you know if working. Thanks for clearing up the event viewer code. I like it! Link to comment Share on other sites More sharing options...
donkur Posted February 1, 2010 Share Posted February 1, 2010 I've been a user for about 4 months, but never upgraded my firmware. I'd like to get current, but there seems to be so many changes, I can't find a version that will load without error. Please help. Hello donkur, Any version should load without error. Be sure you have the correct file (99i/26) and use a PC that is wired to the same router/switch as the ISY. You may need to disable your firewall software. Rand They are all hanging at some point. Version 2.7.10 hangs on install at "Installing: WEB/udiws20.ws or at WEB/fp.jar" and says"Upgrade Failed: Invalid Length" and "Upgrade Failed: java.io.IOException: An established connection was aborted by the software in your host machine." Seems like a Java issue on my machine, but i don't know where to go next. I loaded the newer java install from the icon on the desktop, but they never go away. Could be linked, but not sure. Link to comment Share on other sites More sharing options...
gfridland Posted February 1, 2010 Share Posted February 1, 2010 donkur... I had similar issues in the past. It was my "norton internet security" application. I had to disable it to be able to do successful upgrade. I also generally use a hardwired connection as on one occasion, the wireless gave me issues. Hope this helps... BTW, I was using XP-Pro and Norton Internet Security 2008 when I had issues . Link to comment Share on other sites More sharing options...
donkur Posted February 1, 2010 Share Posted February 1, 2010 donkur... I had similar issues in the past. It was my "norton internet security" application. I had to disable it to be able to do successful upgrade. I also generally use a hardwired connection as on one occasion, the wireless gave me issues. Hope this helps... BTW, I was using XP-Pro and Norton Internet Security 2008 when I had issues . Thanks! I'm using McAffee, but have it disabled. I'll try and dig into that some more. I did get an error log when Java dumped me out of the administrator console when I went to configuration. I'm sure it something related, but I'm not a Java expert. Link to comment Share on other sites More sharing options...
gfridland Posted February 1, 2010 Share Posted February 1, 2010 Michel, this link to managing/installing certificates worked: https://www.universal-devices.com/ssl/insteon no more errors. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 1, 2010 Author Share Posted February 1, 2010 Hi donkur, Please try the following: 1. Use https://your.isy.ip.address instead of http ... this might sometimes be able to trick some anti virus software 2. If 1 failed, please take a look at this post: http://forum.universal-devices.com/viewtopic.php?t=179 Hi gfridland, thanks so very much for the update. With kind regards, Michel Link to comment Share on other sites More sharing options...
RLIKWARTZ Posted February 2, 2010 Share Posted February 2, 2010 Do you know when 2.7.11 will be available? Link to comment Share on other sites More sharing options...
AnthemAVM Posted February 2, 2010 Share Posted February 2, 2010 Do you know when 2.7.11 will be available? Why such the rush to get past 2.7.10? Link to comment Share on other sites More sharing options...
brad77 Posted February 2, 2010 Share Posted February 2, 2010 Why such the rush to get past 2.7.10? I believe that it's because of this: The issue with Motion Sensor (most i2 devices) have been verified and is now fixed in 2.7.11. The issue with EZX10RF is still under investigation. The issue with right mouse clicking a selection has been verified and shall be fixed. Link to comment Share on other sites More sharing options...
jmayzurk Posted February 2, 2010 Share Posted February 2, 2010 FYI, I upgraded my ISY99i from 2.7.9 to 2.7.10 and everything seems to be working fine, including v2 thermostat adapter which was added during 2.7.9. I did not need to restore from a pre-2.7.9 backup. So far so good! -Jeff Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 2, 2010 Author Share Posted February 2, 2010 Hi RLIKWARTZ, If everything goes well (and it is), hopefully mid next week. With kind regards, Michel Link to comment Share on other sites More sharing options...
MarkJames Posted February 2, 2010 Share Posted February 2, 2010 I love the little green icons telling me what's writing, what's written, and what's failed to write! I would, however, prefer the icons to be different colors rather than the numbers that are in the boxes - I can't read them very well. mark Link to comment Share on other sites More sharing options...
MarkJames Posted February 2, 2010 Share Posted February 2, 2010 Something is up with the KPL link writing in this version. I have two KPL's that have not caused me any trouble so far. In this version I get 'failed to write device link' and 'failed to read device link' on them. I just finished removing all the scene memberships from one in the hope that it may be something was corrupt. But now with that one gone it's simply moved the issue to another one. I don't want to keep removing all my links. I've hard reset the KPL's several times and now I've removed one from ISY and am trying to add it back in but the add device routine runs way too long - as if it was having trouble finding the device - then it added a scene by the name that I gave the device and didn't add the device at all. The one that the problem 'moved to' now has 'writing' icons attached but it won't write. I've tried hitting 'write updates' but I get the 'failed to write device link' error which I didn't get yesterday. I've tried a restore on this one but all I get it a bunch of 1011 icons attached and when I try to write the updates I get the 'failed to write' error again. I suppose it could be these KPL's but it seems a bit suspect. mark Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 2, 2010 Author Share Posted February 2, 2010 Hi Mark, I would have to agree with you that the likelihood of having to defective KPLs (and all of a sudden) is low. May I ask more questions? 1. Did you add these KPLs/linkages in 2.7.9? 2. When you upgraded to 2.7.10, did you remove them and add them back? 3. When you click on the write update to device, on Event Viewer (level 3), do you see INST-ACK followed by INST-SRX? OR, do you see 3 or more INST-ACK not followed by any INST-SRX? #3 is very important in helping us diagnose the problem. If you do not see any INST-SRXs, then it means that either the device is NOT responding OR that somehow the response is getting lost from the KPL to the PLM. In that case, have you recently moved your PLM? What's the load connected to the KPL? What happens if you retry with the load OFF? With kind regards, Michel Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 2, 2010 Author Share Posted February 2, 2010 Hi Mark, I would have to agree with you that the likelihood of having to defective KPLs (and all of a sudden) is low. May I ask more questions? 1. Did you add these KPLs/linkages in 2.7.9? 2. When you upgraded to 2.7.10, did you remove them and add them back? 3. When you click on the write update to device, on Event Viewer (level 3), do you see INST-ACK followed by INST-SRX? OR, do you see 3 or more INST-ACK not followed by any INST-SRX? #3 is very important in helping us diagnose the problem. If you do not see any INST-SRXs, then it means that either the device is NOT responding OR that somehow the response is getting lost from the KPL to the PLM. In that case, have you recently moved your PLM? What's the load connected to the KPL? What happens if you retry with the load OFF? With kind regards, Michel Link to comment Share on other sites More sharing options...
MarkJames Posted February 2, 2010 Share Posted February 2, 2010 The links were all created prior to 2.7.9, though they were all rewritten as part of a restore WITH 2.7.9 - so I guess for your purposes the answer would be yes - they were written with 2.7.9 When I switched to 2.7.10 yes - I hard reset and performed a restore I've attached the entire event view of the attempt to restore with 2.7.10 that ends with 'fail to write device link' below. Sorry if there's extra information there - my lunch was burning and when I came back it had already finished so there may be some extra lines. Link to comment Share on other sites More sharing options...
MarkJames Posted February 2, 2010 Share Posted February 2, 2010 [deleted] Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 2, 2010 Author Share Posted February 2, 2010 Hi Mark, Thanks so very much. At this point, it would be best if we logged into your system to see what's going on. Please do be kind enough to send an email to support@universal-devices.com (ignore mail delivery errors if any) and we'll schedule a remote session. With kind regards, Michel Link to comment Share on other sites More sharing options...
gfridland Posted February 2, 2010 Share Posted February 2, 2010 I have noticed an interesting situation in 2.7.10 while trying to create programs: 1. I first log into the Java console, everything works as it should. 2. Navigate to the "program details" tab 3. I get a quich flash from a progress window and am now int the program window. 4. I click on create new program..."New Program" is created in the program list. 5. I make changes, etc...and save changes...all good. 6. Now...I try to create another "New Program" by clicking on the New Program button...nothing happens. 7. Itry to create a new program form the left click drop down menu...same nothing happens. 8. I go to the "Program Summary" tab and I see two new unsaved programs in the list after refresh 9. I go back to the Program Details and don't see the programs (save or unsaved) I log out, clear java cache, log back in and can repeat about 50% of time. All other functions continue to work and update including device status, program refresh, etc. I have used both XP-Pro and Windows 7 64 bit with similar results. Thanks for reading!!! Link to comment Share on other sites More sharing options...
MarkJames Posted February 2, 2010 Share Posted February 2, 2010 deleted - just read the part you wrote above about mail errors Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 3, 2010 Author Share Posted February 3, 2010 Hi gfridland, Would you be kind enough to test the following URLs: http://www.universal-devices.com/99i/2.7.10 and http://www.universal-devices.com/99i/2.7.10/admin.jnlp Thanks and with kind regards, Michel Link to comment Share on other sites More sharing options...
MarkJames Posted February 3, 2010 Share Posted February 3, 2010 Thank you for the fix to my system, Michel. Things are working much more smoothly now. Brilliant bit of troubleshooting - finding that a bad signalinc was the problem - not the ISY. mark Link to comment Share on other sites More sharing options...
gfridland Posted February 3, 2010 Share Posted February 3, 2010 Michel, Both newely provided links seem to work properly. I have been using HTTP://xxx.xxx.xxx.xxx/admin I will continue to monitor. Thanks for the help! Link to comment Share on other sites More sharing options...
MarkJames Posted February 4, 2010 Share Posted February 4, 2010 wow! Something REALLY crappy just happened. I just got my first remotelinc and installed it. The installation ran for what seemed like an age. Now that it's done I can no longer control ANY of the lights in the room that the remotelinc was set to control just one of the lights in. I can't even restore it the KPL it should have linked to. I can't tell you if this is 2.7.10 or what as this is my first remotelinc. I'm going to play for a while but I've tried restoring the devices or restoring the links between the light and the controller - neither works. I may have to go back to a backup mark Link to comment Share on other sites More sharing options...
Michel Kohanim Posted February 4, 2010 Author Share Posted February 4, 2010 Mark, Please do NOT restore your devices. This is not device related nor ISY related. This is signal related especially if your RL is not linked to anything else. The main question is: did you add an access point in the room where the RL is supposed to reside? If so, just remove it. If you have changed the location of any of your access points, just go back to the original topology. With kind regards, Michel PS. All my emails to you bounced back. wow! Something REALLY crappy just happened. I just got my first remotelinc and installed it. The installation ran for what seemed like an age. Now that it's done I can no longer control ANY of the lights in the room that the remotelinc was set to control just one of the lights in. I can't even restore it the KPL it should have linked to. I can't tell you if this is 2.7.10 or what as this is my first remotelinc. I'm going to play for a while but I've tried restoring the devices or restoring the links between the light and the controller - neither works. I may have to go back to a backup mark Link to comment Share on other sites More sharing options...
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