ELK Failure

[Blackbird]

I was using Elk on Agave a few days ago and worked fine but today I get an error that says "Error occured while loading ELK data.  Reload data by long pressing the small ELK Shield on the main screen.  If the problem persists contact the developer on the UDI forums".  I tried the instructions but still wont work.  I also cleared the cache of Agave.

Any ideas?

Thanks

[Blackbird]

I cleared the data also and reloaded everything and still the same issue with ELK

[Blackbird]

I see Agave was updated yesterday.  My guess is it did something to break the ELK part

[Jaybird]

I'm having the same issue, have you been able to get elk to work again with agave

[Blackbird]

7 hours ago, Jaybird said:

I'm having the same issue, have you been able to get elk to work again with agave

No.  I am certain that the last update broke it.

[OCMacGyver]

I started having the same issue with Elk not work and reloading Elk data results in "Upload Failure".

[Jaybird]

Are you still having the issue?

I wrote agave support but no one has replied. I'm not sure how to fix this problem and if it is an update to the app that caused the issue is agave even aware of the issue. 

It appears that agave support does not exist

 

 

[Blackbird]

He replied back asking for the debug file and there was a problem with that too then he fixed it.  I sent him the file about a week ago and have not heard back.  I tried to message him again and no reply.  I guess we just keep messaging him.  I'm certain that the update broke it.  

[DennisC]

If you are using the Elk Node Server I would suggest you try UD Mobile. 

It is a great app, actively being developed, with great and fast support.

[Blackbird]

I havent converted to Polisy or the node server yet