Is there a way to get my KPL LED for Non-Toggle OFF mode to be unlit? Currently, regardless of if I try non-toggle ON or non-toggle OFF the LED remains lit.

 

Thanks

Out of curiosity, are the other keys lit while in the off condition? My experience is that non-toggle off buttons will be dim, based on the setting of the entire keypad. I recall, too, that earlier models of keypads have differing capabilities with regards to backlighting and ISY access to this feature.

Hi okane,

 

I must resonate with what oberkc suggested: they cannot be completely unlit unless you completely turn off the back light for all of them.

 

With kind regards,

Michel

I should clarify, the key is not lighted to the background brightness level, but rather the full bright ON level.

 

They other keys are at the background brightness.

 

Thanks

I would double check to confirm it is not set to non-toggle on, otherwise, I have no explanation within the realm of a functioning device.

 

Though I have never tried it, is it possible that this keypad is part of a scene that has turned it on, or in response to a programmed command? I am not even sure that it is possible to turn on a keypad set into the non-toggle off mode, but it may be worth checking.