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Can't edit portal email address

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Posted

I’m trying to update the email address associated with my ISY portal account, however the email address field is uneditable.  If I create a new account, I’ll have to re-create all of the Amazon Echo spokens/devices.

Any suggestions?

 

Solved by Geddy

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  • Solution

@ahwman

I think the best way to do this is to add a user and make them admin then you can remove the prior user account once you've logged in using the new email. This will keep all prior configuration in tact. After removing old address make sure the portal is still online and registered (admin console -> configuration tab -> portals).

While logged in on my.isy.io click on "Users" tab at the top:

image.png

Then click on "Add User":

image.png

Then fill out the new user information and make sure to check "Account admin"

image.png

 

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