F Dobb Posted February 23, 2022 Posted February 23, 2022 @Michel Kohanim I really hate to bug you one more time, but I appear stuck with this exact error ... which should be the final step in my migration. Had the 994i with serial PLM + Alexa app and ISY V2 skill ... and a handful of voice commands I thought I did all the steps as far as the wiki, Portal linked. Alexa removed all devices, removed v2 skill, installed v3 skill, did device discovery ... now finding myself retrying and trying to figure out what might be wrong. The devices are listed as devices in Alexa app. Through the portal I created a new voice entry ... (fountain) Tried Alexa tech support, but they insisted I needed the Insteon skill ...
Geddy Posted February 23, 2022 Posted February 23, 2022 1 hour ago, F Dobb said: which should be the final step in my migration Migration to what? Are you trying to go to IoP (ISY on Polisy)? If you created a new voice entry on the portal you need to have Alexa discover devices again. Go to the Alexa webpage on a computer (https://alexa.amazon.com/) Smart Home -> Devices Is your new voice entry showing in the list? If not then you need to discover devices again and refresh that page (sometimes better to log out, close the browser, then come back to the site and log-in again) The key is anytime you add/alter/adjust entries in the portal you have to "discover devices" before you can use them or see them in the Alexa app. I give the link to the Alexa page as an easier way to see/search/adjust entries in the system. The Alexa app leaves a little to be desired with too many clicks to adjust smart home devices.
Solution MrBill Posted February 24, 2022 Solution Posted February 24, 2022 15 hours ago, Geddy said: Migration to what? Looks like he was migrating from V2 of the skill to V3... but he's really late to the party as V3 has been around at least 5 years from my memory. 16 hours ago, F Dobb said: The devices are listed as devices in Alexa app. Through the portal I created a new voice entry ... (fountain) Was the new voice entry made after the devices appeared in the app? if so you need to tell her again "Alexa, Discover Devices" to have the new entry discovered. But if the error is the title, then it's something else. In the portal click "my profile" in the top right corner and make certain the correct ISY is selected in the dropdown, and that the UUID entry for preferred is correct. 1
F Dobb Posted February 24, 2022 Author Posted February 24, 2022 Thank you, Yes, I am late the party Things were working quite fine for what we needed done, and I put some advanced ideas on hiatus (motion sensor, ...) was happy we gained voice control with v2 and then did not touch it. Until the repeat issues with the serial PLM + 994. So Migrating to Polisy + USB Insteon ... seemed the best option forward. ... Thanks @MrBill Thank you! Thank you! It was the top right corner profile with drop down thing having the old uuid !!! Alexa did find all the devices and voice command entry ... that's the strange part. I guess I got lost in the forest or maybe it didn't save ... What a relief that's sorted too. Now I can create more entries, rediscover, ... ? 1
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