Stinger Posted August 16, 2022 Posted August 16, 2022 Need to figure out why Admin Console suddenly won't launch. Error message is of no help. I believe I am on current version but cannot check since I cannot launch the Admin Console. I know that I was looking to upgrade to the Android version of UD Mobile but seem to recall something about Console version and then all the instructions to upgrade that seemed above my pay grade so I backed off. Only thing I can think of is that I had a JAVA update recently. JAVA version is 8, Update 341, (Build 1.8.0_341). I am on Windows 10 Home and it is current. I am not techy, so keep it simple please. Thanks for any help.
Solution Javi Posted August 16, 2022 Solution Posted August 16, 2022 Hi @Stinger Please first try rebooting or power cycling ISY. Then follow instructions, linked below, to clear java cache and download a new version of ISY launcher. https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop If that does not work please let us know the error message. 3
Stinger Posted August 16, 2022 Author Posted August 16, 2022 Thank you so much, Javi. Back in business.
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