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Unplugging USB Dongles from Polisy - Zooz or 2448A7

JTsao
in IoX Support

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What is the required procedure to get either the Zooz or 2448A7 USB Dongles to operate properly after they are disconnected / unplugged from the Polisy?  Is a reboot required?  Power cycle?

55 minutes ago, JTsao said:

What is the required procedure to get either the Zooz or 2448A7 USB Dongles to operate properly after they are disconnected / unplugged from the Polisy?  Is a reboot required?  Power cycle?

I would unplug your Polisy before unplugging either USB device from polisy. Since the PLM  and zwave dongle needs to be connected at bootup in order to be recognized, I'd reboot/power cycle 

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