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PG3 (and 2) Nodes won't run


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Posted (edited)

I did a package update from the AC.  Now none of my PG2 or PG3 nodes will run.  They all say "not running".  If I try to run them, they just don't do anything, still "not running".  This is every single node on both pg2 and 3.  I tried multiple reboots of individual nodes, PG2, PG3, ISY, and the entire polisy.  I put in a ticket, but I'm hoping someone can give me a quick fix.

Here is an example log from one of the nodes.

2022-08-28 17:25:41,345 Command    udi_interface.interface INFO     interface:_handleInput: Received stop from Polyglot... Shutting Down.
2022-08-28 17:25:41,351 Command    udi_interface.interface INFO     interface:stop: Disconnecting from MQTT... localhost:1888
2022-08-28 17:25:41,352 Command    udi_interface.interface INFO     interface:_disconnect: MQTT Graceful disconnection.
2022-08-28 17:27:26,528 MainThread udi_interface      INFO     polylogger:set_basic_config: set_basic_config: enable=True level=30
2022-08-28 17:27:36,651 MainThread udi_interface      INFO     __init__:<module>: UDI Python Interface for Polyglot version 3 3.0.47 Starting...
2022-08-28 17:27:36,756 MainThread udi_interface.interface INFO     interface:__init__: Initialization received from Polyglot V3 3.0.62  [ISY: 5.3.3, Slot: 7]
2022-08-28 17:27:36,759 MainThread udi_interface.interface INFO     interface:__init__: Connect: Network Interface: {'addr': '192.168.1.9', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}
2022-08-28 17:27:36,762 Interface  udi_interface.interface INFO     interface:_startMqtt: Connecting to MQTT... localhost:1888
2022-08-28 17:27:36,863 MQTT       udi_interface.interface INFO     interface:_connect: MQTT Connected with result code 0 (Success)
2022-08-28 17:27:36,864 MQTT       udi_interface.interface INFO     interface:_connect: MQTT Subscribing to topic: udi/pg3/ns/clients/00:21:b9:02:38:63_7 -  MID: 1 Result: 0
2022-08-28 17:27:36,872 MainThread udi_interface.interface WARNING  interface:db_getNodeDrivers: controller not found in database.
2022-08-28 17:27:36,884 MainThread udi_interface.interface INFO     interface:addNode: Adding node Push(controller) [None]
2022-08-28 17:27:36,886 MainThread udi_interface.interface INFO     interface:setController: Using node "controller", driver "ST" for connection status.
2022-08-28 17:27:36,910 MQTT       udi_interface.interface INFO     interface:_subscribe: MQTT Subscribed Succesfully for Message ID: 1 - QoS: (0,)
2022-08-28 17:27:37,426 MQTT       udi_interface.interface INFO     interface:_message: Successfully set controller :: ST to 1 UOM 25
2022-08-28 17:27:37,715 Thread-1   udi_interface.interface INFO     interface:addNode: Adding node hello(hellolo) [None]
2022-08-28 17:27:37,720 Thread-1   udi_interface.interface INFO     interface:addNode: Adding node Office Alarming(officealarming) [None]
2022-08-28 17:27:37,725 Thread-1   udi_interface.interface INFO     interface:addNode: Adding node Cadiz Alarming(cadizalarminng) [None]
2022-08-28 17:27:43,905 Thread-3   udi_interface      INFO     push-poly:start: Started Push Node Server
2022-08-28 17:27:43,907 Thread-3   udi_interface.interface INFO     interface:updateProfile: Sending Install Profile command to Polyglot.
2022-08-28 17:27:51,594 MQTT       udi_interface.interface INFO     interface:_message: custom data response {'customparamsdoc': '<h3>Enter your Pushover credentials:</h3>\n\n<pre><code>Key                 Value\n\napi_key             aslkti34cexample9faspff9bs\nuser_key            11lkj3an4kfother8s089exmpl90\n</code></pre>\n\n<h3>Enter things:</h3>\n\n<pre><code>Key                 Value\n\nFront Door          you can leave this blank\nGarage Door\nEtc\n</code></pre>\n\n<p>The node address is derived from the first 12 characters and last 2 characters of the Key therefore each key needs to be unique.</p>\n\n<p>Be sure to save changes and restart the Node server.</p>\n'}
2022-08-28 17:27:51,745 MQTT       udi_interface.interface INFO     interface:_message: Successfully set key = customparamsdoc
2022-08-28 17:27:52,394 MQTT       udi_interface.interface INFO     interface:_message: Profile installation finished
2022-08-28 17:33:15,216 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for Push(controller)
2022-08-28 17:33:21,530 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for hello(hellolo)
2022-08-28 17:33:29,111 MQTT       udi_interface.interface ERROR    interface:_message: error No valid API calls provided
2022-08-28 17:33:29,112 MQTT       udi_interface.interface ERROR    interface:_message: Invalid command received in message from PG3: 'message' {"set":[]}
2022-08-28 17:33:41,586 MQTT       udi_interface.interface INFO     interface:_message: Successfully set controller :: ST to 1 UOM 25
2022-08-28 17:40:27,232 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for Push(controller)
2022-08-28 17:40:27,385 MQTT       udi_interface.interface INFO     interface:_message: Successfully set controller :: ST to 1 UOM 25
2022-08-28 17:40:27,829 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for hello(hellolo)
2022-08-28 17:40:27,908 MQTT       udi_interface.interface ERROR    interface:_message: error No valid API calls provided
2022-08-28 17:40:27,909 MQTT       udi_interface.interface ERROR    interface:_message: Invalid command received in message from PG3: 'message' {"set":[]}
2022-08-28 17:45:48,111 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for Office Alarming(officealarming)
2022-08-28 17:45:48,213 Command    udi_interface.node INFO     node:reportDrivers: Updating All Drivers to ISY for Cadiz Alarming(cadizalarminng)
2022-08-28 17:45:48,228 MQTT       udi_interface.interface ERROR    interface:_message: error No valid API calls provided
2022-08-28 17:45:48,229 MQTT       udi_interface.interface ERROR    interface:_message: Invalid command received in message from PG3: 'message' {"set":[]}
2022-08-28 17:45:48,268 MQTT       udi_interface.interface ERROR    interface:_message: error No valid API calls provided
2022-08-28 17:45:48,269 MQTT       udi_interface.interface ERROR    interface:_message: Invalid command received in message from PG3: 'message' {"set":[]}
2022-08-28 18:15:07,361 Command    udi_interface.interface INFO     interface:_handleInput: Received stop from Polyglot... Shutting Down.
2022-08-28 18:15:07,362 Command    udi_interface.interface INFO     interface:stop: Disconnecting from MQTT... localhost:1888
2022-08-28 18:15:07,363 Command    udi_interface.interface INFO     interface:_disconnect: MQTT Graceful disconnection.

    

 

Edited by apostolakisl
Posted

I have this problem just now with one of my node servers (Yolink). After I did a restart it says connected but not running. Tried this 3 or 4 times with the same result

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