eduardo_garcia Posted October 18, 2022 Posted October 18, 2022 Hello guys After 9 years of service, my ISY died last night. After I realized all morning programs were not executed, I checked ISY and all LEDs were off. I checked the power supply and it was dead (no 5V). I replaced it, ISY boot up but it works for 1 min before the RX LED stops blinking an stay on all the time. I can log in on admin control but it is looked on a system busy status. I think PLM is ok because i managed to send some commands before the system busy scenario. However, ISY stays on this infinite loop of "writing 0 bytes to devices". So, my first question is, should I move to Polisy or should I buy a new ISY? Im not familiar with Polisy, not sure if it is worth the upgrade. Thanks Eduardo
lilyoyo1 Posted October 18, 2022 Posted October 18, 2022 (edited) 3 minutes ago, eduardo_garcia said: Hello guys After 9 years of service, my ISY died last night. After I realized all morning programs were not executed, I checked ISY and all LEDs were off. I checked the power supply and it was dead (no 5V). I replaced it, ISY boot up but it works for 1 min before the RX LED stops blinking an stay on all the time. I can log in on admin control but it is looked on a system busy status. I think PLM is ok because i managed to send some commands before the system busy scenario. However, ISY stays on this infinite loop of "writing 0 bytes to devices". So, my first question is, should I move to Polisy or should I buy a new ISY? Im not familiar with Polisy, not sure if it is worth the upgrade. Thanks Eduardo You could try replacing the power supply Polisy is the newest version of the isy released a few years ago (currently out of stock). You can find out more information on UDI's website. The eisy is the future (not yet released). With polisy being out of stock, I'd wait for eisy. Either way, it's up to you to decide if you want to continue using a discontinued 9 year old device (if it's a power supply issue), or move forward and upgrade to the latest system they have to offer. Edited October 18, 2022 by lilyoyo1 2
eduardo_garcia Posted October 19, 2022 Author Posted October 19, 2022 Hello lilyoyo1 I replaced the power supply, but ISY keeps on locked on system busy status. I guess something else is broken here. I will have to wait for the new eisy. I hope Michael may ship it overseas thanks Eduardo
Solution hart2hart Posted October 19, 2022 Solution Posted October 19, 2022 Hello lilyoyo1 I replaced the power supply, but ISY keeps on locked on system busy status. I guess something else is broken here. I will have to wait for the new eisy. I hope Michael may ship it overseas thanks EduardoMaybe SD card was damaged when power supply failed. Replace it and restore a backup might be a possibility. Also, just saw post where a rj45 cable went bad and caused issues. 2
eduardo_garcia Posted October 19, 2022 Author Posted October 19, 2022 Thank you for the suggestion Hart2hart. I replaced the SD card and it fixed the issue. power supply and sd card died at the same time 😀
Brian H Posted October 19, 2022 Posted October 19, 2022 The failing power supply. May have caused the controller to write garbage to the SD card. Power supply issues are a failure we see here. I had a few over the years myself. Glad you are back in business.
hart2hart Posted October 19, 2022 Posted October 19, 2022 Thank you for the suggestion Hart2hart. I replaced the SD card and it fixed the issue. power supply and sd card died at the same time Glad to hear it!
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