Another Old User returning for help

[Jeepngli]

Been using UD/Insteon since about 2014. Had great work. Then life gets complicated and I haven't paid much attention since I have cameras on a separate system.

 

Everything is in the house and working but I cannot access my ISY remotely(the actual Mobilinc app is gone I guess?). What are my options to handle the 994i remotely? Whats the easiest way to get this back running asap? Very technical so don't spare me. I just don't have the time to figure this out like I wish and I know you guys have a quick answer. Also the SMTP email isnt sending no matter what email server I use.

 

TIA- Brian

[oberkc]

I still have mobilinc on an iPad.  It still works.  I do not know whether it is still available on the App Store.  I never used the subscription, either, so I don't know that status.

Most, I would guess, use UDMobile at this point.  I believe it requires a certain version of ISY software so, if you have not "paid much attention" to your system, you may need to update.

[Geddy]

6 hours ago, Jeepngli said:

What are my options to handle the 994i remotely? Whats the easiest way to get this back running asap?

Quickest and easiest…. ISY Portal account…

https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console

 

Plus, MobiLinc works with ISY Portal for remote access…

https://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration
 

And to fix your default email issue you need to update to 4.9 if you’re running 4.x firmware. Otherwise setup a Google account and use that.  Directions also in the wiki.

 

Finally….read the information in current release area (on the forums) for ISY Launcher for current/best way to access ISY locally (the “old” method of a browser and Java don’t work so need to learn the new way). It’s simple if you’re as tech savvy as you say you are.   
 

[BCreekDave]

Mobilinc works ok for me via VPN, but device states are not always correct. A device will show off when in fact it is on. A forced refresh fixes it. Need to look at UD mobile but that takes minimum 5.0? I’m on 4.9.


Sent from my iPhone using Tapatalk