Backup/Restore on Android & iOS

[PGHBubba]

We are a house divided between Android and iOS and need to have the UD Mobile App work on both.  I have successfully created a setup on an Android tablet and been able to use the Backup/Restore function to duplicate my favorites on my Android phone.  A problem occurs when I try to use the same backup file on an iPad or iPhone.  I get a screen that states the restore is successful and the app needs to restart.  Upon restarting the app immediately crashes.  Same response on the iPad and an iPhone.  The only workaround is to completely uninstall and reinstall the app on the iOS device.  My goal is that I want to be able to create a single setup and have it duplicated on either an Android or iOS without going through the lengthy process of creating multiple setups.  Is this even possible?  If so, how can I use the restore function with the same backup file on multiple platforms?

[Geddy]

Make sure the iOS devices are using the same version of the app. I saw mention of that in a reply from @Javi a few months ago.

 

[Javi]

Hi @PGHBubba,

Currently Android and iOS backups are not compatible with each other.  We do plan to correct this in the future.