chris.com Posted November 17, 2022 Share Posted November 17, 2022 (edited) Same here. Screenshot and Echo audio attached. FWIW, the iOS app is also broken unless, of course, you're using it to connect to your isy via your LAN. echo error.m4a Edited November 17, 2022 by chris.com Forgot to mention iOS app. Link to comment
toddhutch Posted November 17, 2022 Share Posted November 17, 2022 If you need a good isy integrated app, I love this, and use it with my ipad and android devices. https://play.google.com/store/apps/details?id=com.linuxjet.apps.agave Link to comment
Dinesh Posted November 17, 2022 Share Posted November 17, 2022 Hello Alexa suddenly stopped responding. I tried to disable and enable the skill - but I get a message saying "topology destroyed" when I try to link the account. When I try to login from the my isy portal, I get a http error 500 message. What am I doing wrong? Dinesh Link to comment
MBrzeski Posted November 17, 2022 Share Posted November 17, 2022 Same here. Alexa not seeing ISY, asks to restart skill, Mobile app not working, can't log in to Portal (500 error) Link to comment
larryllix Posted November 17, 2022 Share Posted November 17, 2022 @Michel Kohanim Nothing. ISY Portal has crashed. Link to comment
larryllix Posted November 17, 2022 Share Posted November 17, 2022 @bmercier Same here. ISY Portal server must have crashed. Link to comment
FlyTJ Posted November 17, 2022 Share Posted November 17, 2022 1 hour ago, Wawrzon said: I have programmed a few insteon 8 button remotes for this situation with key scenes and devices, but as he said my wife also can't live without Alexa. Hopefully its up soon. Haha same here! TJ 1 Link to comment
TDRyanJr Posted November 17, 2022 Share Posted November 17, 2022 I am having the same problem. I can operate everything from the admin console so the portal crashing makes sense. Thanks Link to comment
webminster Posted November 17, 2022 Share Posted November 17, 2022 I can log into the Portal now, but the Web console and Alexa skill is currently broken. Link to comment
Wawrzon Posted November 17, 2022 Share Posted November 17, 2022 Looks like the portal is back up. I had to restart my ISY and Alexa is answering again. Link to comment
cfsaw Posted November 17, 2022 Share Posted November 17, 2022 Same problem here. Servers down error 500 and no Alexa control. This is a first for me. Have been using with isy994 for several years with no problems ever. Link to comment
larryllix Posted November 17, 2022 Share Posted November 17, 2022 Mine came back up and reconnected by itself. However I had to reconnect my ISY Portal and amazon account skill again after the bad advice amazon app gave. hmmmm...routines likely need rebuilding and enabling again. Link to comment
bmercier Posted November 17, 2022 Share Posted November 17, 2022 It's now resolved. Most ISYs have now reconnected. Benoit Link to comment
larryllix Posted November 17, 2022 Share Posted November 17, 2022 7 minutes ago, webminster said: I can log into the Portal now, but the Web console and Alexa skill is currently broken. Mine came back by itself except that I disabled the skill and it had to be re-enabled again. Routines will likely have to be re-enabled after pseudo devices went MIA. Thanks @bmercier Link to comment
willards007 Posted November 17, 2022 Share Posted November 17, 2022 It came back up. Did not have to do anything to get it working again. Link to comment
bmercier Posted November 17, 2022 Share Posted November 17, 2022 1 minute ago, larryllix said: Mine came back by itself except that I disabled the skill and it had to be re-enabled again. Routines will likely have to be re-enabled after pseudo devices went MIA. Thanks @bmercier Routines should not be affected, unless the skill is disabled and re-enabled. Link to comment
gviliunas Posted November 17, 2022 Share Posted November 17, 2022 (edited) I can login to the portal but it says my ISY is offline now. [Edit] ISY is back online but the Z-Wave dongle is not responding.... Hmmm Probably unrelated...For me Z-Wave is is much bigger PIA than Insteon. Hopefully matter will resolve. Edited November 17, 2022 by gviliunas Link to comment
larryllix Posted November 17, 2022 Share Posted November 17, 2022 (edited) 8 hours ago, bmercier said: Routines should not be affected, unless the skill is disabled and re-enabled. Same problem with routines again. Triggers from ISY go all the way through to display the change of state in the alexa app but the routines are not triggering like they did a week ago. Something set the alexa routines into misbehaving again. Last time amazon had to correct something but it seems the disconnection broke the Routine triggering again. Routines have been checked as still all enabled, tested for voice output from the manual trigger, and trigger point tested from ISY. Must be something that breaks the Routine internal logic. UPDATE: Routines began working many hours later. Rebuilding them, and dis/enabling them, did nothing but sometime in the middle of the night they repaired themselves. Edited November 17, 2022 by larryllix Link to comment
dobenland Posted November 17, 2022 Share Posted November 17, 2022 Mine is working now. It started working while I slept ... great!! Link to comment
asbril Posted November 17, 2022 Share Posted November 17, 2022 14 minutes ago, dobenland said: Mine is working now. It started working while I slept ... great!! Same here Link to comment
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