Hello, ISY994i PRO v.4.9.0 ISY (Help->About screenshot attached ) Existing installation, problem seems to be with one switchlink dimmer (2476d v40). The switch works fine using the physical control. First problem I noticed is that the switch doesn't respond to scene control, it is supposed to turn off when scene is triggered, but doesn't. Then I tested the switch from the admin console and noticed that "Fast On" turns device on, but "On" doesn't. Event viewer output below: "Fast ON" (works as expected) Sat 12/03/2022 11:56:24 : [INST-TX-I1 ] 02 62 1A 3D 87 0F 12 00 Sat 12/03/2022 11:56:24 : [INST-ACK ] 02 62 1A.3D.87 0F 12 00 06 LTON-F (00) Sat 12/03/2022 11:56:24 : [INST-SRX ] 02 50 1A.3D.87 52.65.4C 2B 12 00 LTON-F (00) Sat 12/03/2022 11:56:24 : [Std-Direct Ack] 1A.3D.87-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/03/2022 11:56:24 : [D2D EVENT ] Event [1A 3D 87 1] [ST] [255] uom=0 prec=-1 Sat 12/03/2022 11:56:24 : [ 1A 3D 87 1] ST 255 "ON" doesn't turn the device on Sat 12/03/2022 11:56:05 : [INST-TX-I1 ] 02 62 1A 3D 87 0F 11 00 Sat 12/03/2022 11:56:05 : [INST-ACK ] 02 62 1A.3D.87 0F 11 00 06 LTONRR (00) Sat 12/03/2022 11:56:06 : [INST-SRX ] 02 50 1A.3D.87 52.65.4C 2B 11 00 LTONRR (00) Sat 12/03/2022 11:56:06 : [Std-Direct Ack] 1A.3D.87-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 (seems to be missing the stuff above in RED) Not sure what to look at from troubleshooting perspective. Any suggestions for tests or info to gather? Thanks for reading.

Insteon Switchlink Dimmer: "Fast On" works, "ON" doesn't

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December 4, 20222 yr

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I'm attempting to validate this, I think I'm following the suggestion correctly. Please see attached screenshots.

When I click on the scene controller I can see that the device ("Kitchen Island") is a controller for the scene ("Low Hang") and that Kitchen Island is part of Low Hang. Is this the validation we're looking for?

I'm tempted to delete the device and re-add (discover) to ISY. I understand this will require me to add the device to any scene, but there are not too many scenes to add to. Is this valid?

Or, I have a spare switchlink dimmer. Would it be a good idea to swap the one that is in there?

December 4, 20222 yr

Solution

2 hours ago, walkman9999 said:

I'm attempting to validate this, I think I'm following the suggestion correctly. Please see attached screenshots.

When I click on the scene controller I can see that the device ("Kitchen Island") is a controller for the scene ("Low Hang") and that Kitchen Island is part of Low Hang. Is this the validation we're looking for?

I'm tempted to delete the device and re-add (discover) to ISY. I understand this will require me to add the device to any scene, but there are not too many scenes to add to. Is this valid?

Or, I have a spare switchlink dimmer. Would it be a good idea to swap the one that is in there?

Click on your controller (red) verify all devices that shows up are configured to operate the way you want them to. You can also delete the controller from the scene and re-add it. Doing so will automatically configure the device with the scene attributes.

Edited December 4, 20222 yr by lilyoyo1

December 4, 20222 yr

Author

This is the answer. Clicking on the controller and choosing "Copy scene attributes from Low Hang" for each controller set things right. I think a few people had this idea and were presenting it to me in different ways, so would like to give everyone credit.

Case closed. Thanks all!

December 4, 20222 yr

@walkman9999 just know that “Copy Scene” had to be removed in 5.x. So that’s good that you’re on 4.9 to still have that and resolve your issue. I think most are now on 5.x and adjust scenes differently because of that change.

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Insteon Switchlink Dimmer: "Fast On" works, "ON" doesn't

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