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Can connect through devices, not to admin panel

Rick
in IoX Support

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Posted

I can connect to my ISY through devices online, but not to the desktop admin panel through IoX.  My password and username does not work.

Also, I recently changed routers, lost ISY, changed ISY back to old router and regained ISY but only in devices, not desktop admin panel

 

Your username and password may have reverted to the default admin/admin

Clear your java cache, including installed applications, then download the IoX Launcher, as it's possible your UI and ISY firmware don't match. A match is necessary for the ISY to properly work.

Make sure DHCP is enabled in your router

 

 

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.