Error Z-wave dongle not responding after upgrade from 4.9.4 to 5.3.4

[chort67]

I just successfully updated from 4.9.4 to 5.3.4.  I did not have a z-wave dongle or light protruding from the back of the ISY so I assumed I had the 500 series?  

Any assistance would be appreciated.

Thanks,

Chris

[lilyoyo1]

15 hours ago, chort67 said:

I just successfully updated from 4.9.4 to 5.3.4.  I did not have a z-wave dongle or light protruding from the back of the ISY so I assumed I had the 500 series?  

Any assistance would be appreciated.

Thanks,

Chris

Youd have the 300 since the 500 isn't compatible with 4.xx firmware

Edited January 19, 2023 by lilyoyo1

[MrBill]

15 hours ago, chort67 said:

or light protruding from the back of the ISY

when the LED is off, its hard to tell that its there.  Shine the flashlight from your phone around Port A and then you will see the blue of the LED.

from the admin console, z-wave version 4.81.00 is a 300 series board, z-wave version 6.8x.yy is a 500 series board.