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UD Mobile constantly "restarting connection"

TSinclair
in UD Mobile

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Posted

I've noticed this morning that UD mobile is constantly trying to "restart connection" (see screenshots).

Oddly when I query a device it updates the status on that device, but none of the statuses are updating automatically.

Thoughts?

IMG_5833.PNG

IMG_5834.PNG

Solved by bmercier

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@TSinclair I had the same problem this morning. Looks like it's an issue with ISY Portal. 

See this from @bmercier that they're working on this issue.

 

  • Author

Nevermind.  The issue seems to have resolved itself.  Now showing "connected".

    • Like 1
    • Solution

    Problem is now solved permamently.

    Benoit

    • Like 1
    • Thanks 1

    @bmercier O you didn't just say that. 🤣 If 25 years in IT operations taught my one thing it is, you never tempt fate! Thank you for all your hard work!

    • Haha 4

    @kzboray I was thinking the same thing. With another portal update planned for tomorrow my hopes are high there won't be issue. But at least @bmercier knows what was done today to fix it in case there are more problems ahead.

    Thanks for the updates @bmercier! 

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