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PG3 v3.1.18 Can’t log in

richtimpa
in Polyglot v3 (PG3x)

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Posted

After performing upgrade packages on Etsy and rebooting the system, I went to notes servers, logged out and tried to log back in. Now it will not let me login and says authorization failure.  
 

 

Solved by Geddy

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  • Solution

@richtimpa 3.1.18 is only for Polisy. 

If you're on eisy you should be on 3.1.22 (as of current release posts). 

If you're on eisy make sure you can log into IoX Admin Console. Then use that same user/pass to log into PG3x on eisy. 

 

If you're still having issues please power cycle the eisy by removing the power plug, waiting ~20 seconds, plug it back in, allow ~5 minutes for full boot. Then log into IoX before attempting to log into PG3x. 

More than likely if you ran an update and didn't allow enough time before trying to access the system it could create a conflict and UDX did not start correctly. From other posts it seems to correct itself after a power cycle and allowing it to completely boot up before attempting to log in.

 

PS: Nice auto correct on "eisy" to "Etsy"! :D

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