My PG3 was previously setup and working in mobile but I noticed today that it wasn't in mobile and was prompting me to add it. After I added it, every time I click "test connection" it says that it must be saved first, but it is saved. Then, if I click "Polyglot V3" in the Admin Dashboard, it will crash the app every time.

Not sure what you mean by add PG3 to mobile. Maybe post a screenshot with error. 

 

Screenshot of what I meant by "add PG3 to mobile"

 

 

Edited March 2, 20232 yr by gregkinney

Screenshot of error when clicking "test local connection."

 

Edited March 2, 20232 yr by gregkinney

When I click Polyglot V3 in Admin Dashboard, the app crashes

 

Edited March 2, 20232 yr by gregkinney

Oh I don’t seem to have that on iOS. What is the purpose is that anyways to administer it without webpage ?

Yes it integrates all of my PG3 devices alongside my other ISY devices for easy viewing/controlling.

Hi @gregkinney,

Issue is known for some newer Android version, caused by intent crash in PAHO MQTT Library.  I'll try to get it fixed in the next update.

@brians,

Currently only in Android and must be on local network. We are working a PG3 portal integration so both remote and local connections can be established. This will change MQTT topics at which point the Android integration will need to be modified. So the local only version will not be ported to iOS although will likely be first in new integration.

@Javi thanks so much, I'm loving the app.

10 hours ago, Javi said:

Hi @gregkinney,

Issue is known for some newer Android version, caused by intent crash in PAHO MQTT Library.  I'll try to get it fixed in the next update.

@brians,

Currently only in Android and must be on local network. We are working a PG3 portal integration so both remote and local connections can be established. This will change MQTT topics at which point the Android integration will need to be modified. So the local only version will not be ported to iOS although will likely be first in new integration.

@Javi

I was having the same issue with UD Mobile crashing. I was finishing up migrating to eisy and didn't want to muddy the waters, so I set it aside.

As a suggestion, maybe UD could consider setting up a known issues page across the product line?

1 hour ago, DennisC said:

@Javi

I was having the same issue with UD Mobile crashing. I was finishing up migrating to eisy and didn't want to muddy the waters, so I set it aside.

As a suggestion, maybe UD could consider setting up a known issues page across the product line?

With UD Mobile there are public get repos with issues.  I though I added this issue, but it was not listed. Added issue https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/43