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Cannot access offsite isy through launcher


RonnieB

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Posted

I installed a new Mac mini M2 chip computer and can no longer remotely access an isy I have installed in a vacation home.

A computer sitting along side my new one has no problem. Any reports of this problem or available solutions.

Please help. Thank you.

Posted
1 hour ago, RonnieB said:

I installed a new Mac mini M2 chip computer and can no longer remotely access an isy I have installed in a vacation home.

A computer sitting along side my new one has no problem. Any reports of this problem or available solutions.

Please help. Thank you.

I have a Mac M1 with no issues.

How are you establishing the remote connection, ISY Portal or direct IP Address? 

Posted

Javi-Thanks for responding.

I am using the Desktop Launcher. My onsite isy is fine. Its the one offsite I cannot connect.

When attempting to re-add the offsite isy to the lox launcher, I get a message "Invalid URL". It is the same UUID as the one my second computer successfully responds to.

Driving me nuts.

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