I have paid for one node server, gotten another on trial and another that was free. None of them have asked me to install. After digging aroud a bit, I came across these logs and it looks like something is wrong with my database. This was an import from an older ISY to the Eisy and I have made sure my versions are IoX v5.6.0 and PG3 v3.1.26. I am seeing the following in the logs:

 

5/12/2023, 20:00:06 [pg3] info: Successful login by admin
5/12/2023, 20:00:06 [pg3] info: Updating mqtt frontend password to jwt token
5/12/2023, 20:00:06 [pg3] info: call_udx: Making reqeust to socket for /rest/pg3.frontendpw.ns
5/12/2023, 20:00:06 [pg3] info: call_udx: /rest/pg3.frontendpw.ns on socket happened.
5/12/2023, 20:00:06 [pg3] info: call_udx: /rest/pg3.auth.ns on close happened.
5/12/2023, 20:00:06 [pg3] info: call_udx: /rest/pg3.frontendpw.ns on finish happened.
5/12/2023, 20:00:06 [pg3] info: call_udx: incoming chunk {"status":"success"}
5/12/2023, 20:00:06 [pg3] info: call_udx: /rest/pg3.frontendpw.ns returns {"status":"success"}
5/12/2023, 20:00:06 [pg3] info: call_udx: /rest/pg3.frontendpw.ns on close happened.
5/12/2023, 20:00:06 [pg3] info: Getting push notification API token
5/12/2023, 20:00:11 [pg3] info: Starting log stream for pg3frontend_pSeBT :: /var/polyglot/pg3/logs/pg3-current.log
5/12/2023, 20:00:27 [pg3] info: Calling reinstall.reInstallAll....
5/12/2023, 20:00:27 [pg3] error: Getting all node servers from database
5/12/2023, 20:00:27 [pg3] info: Back from reinstall.reInstallAll....
5/12/2023, 20:02:06 [pg3] info: Verifying node servers are installed on IoX correctly
5/12/2023, 20:02:06 [pg3] warn: verifyNodeServers (00:21:b9:02:62:bc) :: IoX has no node servers installed.
5/12/2023, 20:04:56 [pg3] info: Getting push notification API token
5/12/2023, 20:07:06 [pg3] info: Verifying node servers are installed on IoX correctly
5/12/2023, 20:07:06 [pg3] warn: verifyNodeServers (00:21:b9:02:62:bc) :: IoX has no node servers installed.
5/12/2023, 20:10:15 [pg3] info: Getting push notification API token

 

Any help would be appreciated.

Edited May 13, 20232 yr by Grimgoth

Is you eisy registered to your UDI Portal account?  It needs to be or PG3 won't be able to install node servers.

I belive so. How to I validate?

From the admin console go to the configuration tab and then the portals tab.  It should be obvious if it's registered or not.