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Support thread for: PG3 v3.1.21 (May 22, 2023)

bpwwer

By bpwwer
in Polyglot v3 (PG3x)

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vbPhil Advanced

vbPhil

Posted
Posted

I'm running Polisy 5.6.0 and PG3 should have been current. After completing the Upgrade Packages from the AC I did a restart on PG3. Now when I try to launch the PG3 browser interface I'm getting a "ERR_CONNECTION_REFUSED" in the browser window. I've tried doing a full reboot from the AC but it didn't help. Any ideas on what to do next?

 

 

 

 

bpwwer Advanced

bpwwer

Posted
  • Author
Posted

The package is missing a file that prevents PG3 from starting.  We're working to get it updated.

  • Thanks 3
bpwwer Advanced

bpwwer

Posted
  • Author
Posted

The package has been updated.  I believe all you need to do is run the "Upgrade Packages" again.

  • Thanks 1
vbPhil Advanced

vbPhil

Posted
Posted
6 minutes ago, bpwwer said:

The package has been updated.  I believe all you need to do is run the "Upgrade Packages" again.

Works for me. Also, I get 5 beeps in succession, not 4 as always stated.

image.jpeg.0bf2f8b40ff78437aea0cca3b9fe0e48.jpeg

larryllix Advanced

larryllix

Posted
Posted
1 hour ago, PeteEaston said:

Up and running, thanks for the quick work!
and i also got 5 beeps not the usual 4

The extra beep is left over from a previous special sale UDI held for beeps. Don't announce it too loudly or everybody will want it free also. You could get a bill.

 

:)

  • Like 1
  • Haha 1
carealtor Advanced

carealtor

Posted
Posted
1 hour ago, larryllix said:

The extra beep is left over from a previous special sale UDI held for beeps. Don't announce it too loudly or everybody will want it free also. You could get a bill.

 

:)

Ooo...  I'm Special!

  • 3 weeks later...
residualimages Advanced

residualimages

Posted
Posted (edited)

After IoX upgrade to 5.6.2 -- IoX seems to be working fine. PG3 seems to be working fine as far as NS interaction with IoX and devices.

However:

  1. Not able to load Production nor Non-Production NS Store.
    • Upon clicking Node Server Store, no dropdown is defaulted. Text at the top stuck at "Getting installable Node Server list from Polyglot Store. Standby....". Title says "PG3 Node Server Store ; Current Node Servers: 0"
    • Using the dropdown to select either Production or Non-Production, green progress window bottom right loads, but the text at the top stuck at "Getting installable Node Server list from Polyglot Store. Standby....".
    • Once a dropdown is selected and Refresh is clicked, empty table loads (just column headers visible) and the "Getting installable Node Server list from Polyglot Store. Standby...." text disappears.
      image.thumb.png.6944a10a9b7bfc9ad6cb8e5a1e83b94a.png
       
  2. Not able to load any purchases from Purchases tab.
    • Upon clicking Purchases tab, green progress window bottom right loads, but the text at the top stuck at "Getting list of purchases from UDI Portal. Standby....".
      image.thumb.png.05cd37fae837c13d377d7fb1f3520e29.png

Have rebooted IoX 2x and PG3 3x since 5.6.2 IoX upgrade.

PG3 Version 3.1.21
Status: Connected
Frontend Version: 3.1.21
IoX Version: 5.6.2   Connected

PG3 log: 

6/12/2023, 19:52:50 [pg3] warn: MQTTS: keepaliveTimeout: pg3frontend_xJKC0
6/12/2023, 19:52:50 [pg3] error: MQTTS: clientError: pg3frontend_xJKC0 keep alive timeout
6/12/2023, 19:52:50 [pg3] info: MQTTS: Client Disconnected: pg3frontend_xJKC0
6/12/2023, 19:52:55 [pg3] info: MQTTS: Client Connected: pg3frontend_xJKC0
6/12/2023, 19:52:56 [pg3] info: Requesting Portal authentication from frontend UI after 1 seconds
6/12/2023, 19:53:00 [pg3] info: Refreshing node server store data
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Airscape
6/12/2023, 19:53:01 [pg3] info: Checking for changes in HusqvarnaMower
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Timedata
6/12/2023, 19:53:01 [pg3] info: Checking for changes in YoLink
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Sun
6/12/2023, 19:53:01 [pg3] info: Checking for changes in PurpleAir
6/12/2023, 19:53:01 [pg3] info: Checking for changes in UnifiProtect
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WLED
6/12/2023, 19:53:01 [pg3] info: Checking for changes in AERISWeather
6/12/2023, 19:53:01 [pg3] info: Checking for changes in RYSE-shades
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Flair
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Airthings-C
6/12/2023, 19:53:01 [pg3] info: Checking for changes in August
6/12/2023, 19:53:01 [pg3] info: Checking for changes in HarmonyHub
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Roku
6/12/2023, 19:53:01 [pg3] info: Checking for changes in MiLight
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Sensibo
6/12/2023, 19:53:01 [pg3] info: Checking for changes in AVRemote
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WeatherBit
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Virtual
6/12/2023, 19:53:01 [pg3] info: Checking for changes in NanoLeaf
6/12/2023, 19:53:01 [pg3] info: Checking for changes in NOAA
6/12/2023, 19:53:01 [pg3] info: Checking for changes in OnkyoAVR
6/12/2023, 19:53:01 [pg3] info: Checking for changes in LiFX
6/12/2023, 19:53:01 [pg3] info: Checking for changes in VirtualButtons
6/12/2023, 19:53:01 [pg3] info: Checking for changes in ST-Inventory
6/12/2023, 19:53:01 [pg3] info: Checking for changes in ATest
6/12/2023, 19:53:01 [pg3] info: Checking for changes in eWeLink
6/12/2023, 19:53:01 [pg3] info: Checking for changes in AMINEM
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Roomba
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WeatherLink
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Russound
6/12/2023, 19:53:01 [pg3] info: Checking for changes in TeslaPW
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Rachio
6/12/2023, 19:53:01 [pg3] info: Checking for changes in ST-Nuheat
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Hue
6/12/2023, 19:53:01 [pg3] info: Checking for changes in UnifiPresence
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Holidays
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Sonos
6/12/2023, 19:53:01 [pg3] info: Checking for changes in iAquaLink
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Climacell
6/12/2023, 19:53:01 [pg3] info: Checking for changes in ST-Sonos
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Notification
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WirelessTag
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Onkyo
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Volumio
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WeatherPoly
6/12/2023, 19:53:01 [pg3] info: Checking for changes in EnvisaLink-HW
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Bond
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BalboaSPA
6/12/2023, 19:53:01 [pg3] info: Checking for changes in HolidaysGoogle
6/12/2023, 19:53:01 [pg3] info: Checking for changes in OpenSprinkler
6/12/2023, 19:53:01 [pg3] info: Checking for changes in MessanaRadiant
6/12/2023, 19:53:01 [pg3] info: Checking for changes in DavisWeather
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Twinkly
6/12/2023, 19:53:01 [pg3] info: Checking for changes in IFTTT-Webhooks
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Wemo
6/12/2023, 19:53:01 [pg3] info: Checking for changes in WeatherFlow
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Ping
6/12/2023, 19:53:01 [pg3] info: Checking for changes in eISYIR
6/12/2023, 19:53:01 [pg3] info: Checking for changes in TeslaEV
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BASIRRIGATION
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Backup
6/12/2023, 19:53:01 [pg3] info: Checking for changes in DysonPureCool
6/12/2023, 19:53:01 [pg3] info: Checking for changes in AVServer
6/12/2023, 19:53:01 [pg3] info: Checking for changes in EnvisaLink-DSC
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Govee
6/12/2023, 19:53:01 [pg3] info: Checking for changes in OpenWeatherMap
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BlueIris
6/12/2023, 19:53:01 [pg3] info: Checking for changes in MagicHome
6/12/2023, 19:53:01 [pg3] info: Checking for changes in RainMachine
6/12/2023, 19:53:01 [pg3] info: Checking for changes in MQTT
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BASPOOL
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Acurite
6/12/2023, 19:53:01 [pg3] info: Checking for changes in MyQ
6/12/2023, 19:53:01 [pg3] info: Checking for changes in VenstarCT
6/12/2023, 19:53:01 [pg3] info: Checking for changes in iTach-IR
6/12/2023, 19:53:01 [pg3] info: Checking for changes in Plex-WebHook
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BASGARAGE
6/12/2023, 19:53:01 [pg3] info: Checking for changes in FlumeWater
6/12/2023, 19:53:01 [pg3] info: Checking for changes in VUE
6/12/2023, 19:53:01 [pg3] info: Checking for changes in BASPI6U6R
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Caseta
6/12/2023, 19:53:02 [pg3] info: Checking for changes in ShellyRGBW2
6/12/2023, 19:53:02 [pg3] info: Checking for changes in ST-EcoWitt
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Blink
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Kasa
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Kaiterra
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Intesis
6/12/2023, 19:53:02 [pg3] info: Checking for changes in ELK
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Sense
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Somfy
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Ring
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Netatmo-WS
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Ecobee
6/12/2023, 19:53:02 [pg3] info: Checking for changes in BASAO
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Wake-On-Lan
6/12/2023, 19:53:02 [pg3] info: Checking for changes in LinkTap
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Push
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Camect
6/12/2023, 19:53:02 [pg3] info: Checking for changes in SolarEdge
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Meteobridge
6/12/2023, 19:53:02 [pg3] info: Checking for changes in TotalConnect
6/12/2023, 19:53:02 [pg3] info: Checking for changes in MySmartBlinds
6/12/2023, 19:53:02 [pg3] info: Checking for changes in HueEmulator
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Eagle-200
6/12/2023, 19:53:02 [pg3] info: Checking for changes in AmbientWeather
6/12/2023, 19:53:02 [pg3] info: Checking for changes in HoneywellHome
6/12/2023, 19:53:02 [pg3] info: Checking for changes in Noyito-Relay
6/12/2023, 19:53:02 [pg3] info: Checking for changes in DSDTech-Relay
6/12/2023, 19:53:03 [pg3] info: Checking for changes in DSC-IT100
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Roku
6/12/2023, 19:53:03 [pg3] info: Checking for changes in PythonTemplate
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Example-1
6/12/2023, 19:53:03 [pg3] info: Checking for changes in AVRemote
6/12/2023, 19:53:03 [pg3] info: Checking for changes in ATest
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Roomba
6/12/2023, 19:53:03 [pg3] info: Checking for changes in TestTeslaEV
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Example-2
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Notification
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Example-4
6/12/2023, 19:53:03 [pg3] info: Checking for changes in OpenSprinkler
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Example-3
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Hubitat
6/12/2023, 19:53:03 [pg3] info: Checking for changes in eISYIR
6/12/2023, 19:53:03 [pg3] info: Checking for changes in VueTest
6/12/2023, 19:53:03 [pg3] info: Checking for changes in MagicHome
6/12/2023, 19:53:03 [pg3] info: Checking for changes in solaredge_poly
6/12/2023, 19:53:03 [pg3] info: Checking for changes in iTach-IR
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Ring-Beta
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Kasa
6/12/2023, 19:53:03 [pg3] info: Checking for changes in ELK
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Ring
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Ecobee
6/12/2023, 19:53:03 [pg3] info: Checking for changes in Rheem_Tankless
6/12/2023, 19:53:03 [pg3] info: Checking for changes in TeslaEV_BETA
====================================================================
6/12/2023, 20:00:05 [pg3] info: MQTTS: Client Connected: pg3frontend_cAQ4s
6/12/2023, 20:00:06 [pg3] info: Requesting Portal authentication from frontend UI after 1 seconds
6/12/2023, 20:00:17 [pg3] info: MQTTS: Client Disconnected: pg3frontend_cAQ4s
6/12/2023, 20:00:22 [pg3] info: Successful login by admin
6/12/2023, 20:00:22 [pg3] info: MQTTS: Client Connected: pg3frontend_41Ojr
6/12/2023, 20:00:23 [pg3] info: Requesting Portal authentication from frontend UI after 1 seconds
6/12/2023, 20:00:31 [pg3] error: Failed to get transaction report
6/12/2023, 20:00:31 [pg3] error: Error: Request failed with status code 400
6/12/2023, 20:00:31 [pg3] error: transactionReport: TypeError: Cannot read properties of undefined (reading 'data')

 

Edited by residualimages
Typo on what version IoX updated; additional log data
residualimages Advanced

residualimages

Posted
Posted
30 minutes ago, residualimages said:

Have rebooted IoX 2x and PG3 3x since 5.6.2 IoX upgrade.

So, after *another* upgrade packages and manual reboot on IoX and another reboot on PG3, now everything seems to be populating correctly as far as NS Store and Purchases.

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