Proper procedure for leaving eisy system for new owner

[737simguy]

Hi,

I have an eisy/Insteon system in the home I am selling and plan to leave it for the new owners. What is the best way to leave it for a smooth transition for them once they move in? 
 

I have made the configuration details very generic for them to work with. But should I simply remove the eisy from my portal and tell them to open a new portal or ??? I recall reading somewhere that a portal account is required now, but I could be mistaken. I will of course leave them resource links to UD website and UD Mobile. 
 

Any other tips for this scenario?

 

Regards,

Jim

[Techman]

From the UD Wiki:

 

Selling Your House

We do not offer free support and training for existing installations. So, if you are selling your house with an ISY/Polisy installed, you must make sure your buyer has enough information to be able to run/configure everything. Here are some resources:

• Make sure you give them ISY credentials and the latest backup
• If you have an ISY Portal Account, make sure you transfer it first
• Have them to start from here so that they can access ISY/Polisy
• Let them know that the best source for information, tutorials, and examples is our Wiki and the best reading material is our Cookbook
• We'd be delighted to answer any specific questions they might have by submitting a ticket and we have a huge and very friendly user community at our Forum
• If they would like training and remote session support, we offer scheduled remote sessions (training, walkthrough, programming, etc.) at $125/hour

[lilyoyo1]

2 hours ago, 737simguy said:

Hi,

I have an eisy/Insteon system in the home I am selling and plan to leave it for the new owners. What is the best way to leave it for a smooth transition for them once they move in? 
 

I have made the configuration details very generic for them to work with. But should I simply remove the eisy from my portal and tell them to open a new portal or ??? I recall reading somewhere that a portal account is required now, but I could be mistaken. I will of course leave them resource links to UD website and UD Mobile. 
 

Any other tips for this scenario?

 

Regards,

Jim

See post on this subforum right before yours

[737simguy]

Well crap, now I’m regretting saying I would leave it in. Last thing I need is a lawsuit. Lovely. 
 

thanks for the replies. 
 

Jim