xlurkr Posted July 24, 2023 Posted July 24, 2023 Anyone know how to fix this? Polisy with an internal ZMatter board. -Tom
Solution Geddy Posted July 24, 2023 Solution Posted July 24, 2023 @xlurkr What firmware are you running? And have you power cycled the Polisy since any recent firmware update? There were reports by others that Z-Wave quit working with recent Zigbee firmware release that I think is being worked on. I haven't noticed any other comments about the Zigbee portion not working now. You might want to open a support ticket if a simple power cycle doesn't fix it. Either use the multi-function button to reboot the Polisy or remove the power supply, wait 30-60 seconds and plug it back in. Wait several minutes before attempting to open admin console.
xlurkr Posted July 24, 2023 Author Posted July 24, 2023 OK, I'll try the power cycle. I forgot to mention that Z-Wave is still working, and I've never had a problem with it. -Tom
xlurkr Posted July 24, 2023 Author Posted July 24, 2023 Rebooting did it. Thanks @Geddy! Doesn't recognize my GE Zigbee plugin dimmer, though. More troubleshooting ahead. -Tom 1
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