bmercier Posted September 5, 2023 Author Posted September 5, 2023 3 hours ago, bgrubb1 said: I tried to purchase the free wemo NS red error box saying failed and returned me to purchase page @bgrubb1, I can reproduce the problem. You can expect a fix in 3.2.4 this week. 1 1
bcdavis75 Posted September 6, 2023 Posted September 6, 2023 On 9/3/2023 at 4:32 PM, Michel Kohanim said: @everyone, Apologies for the weekend fire. This is now fixed in udx-3.5.1_4. In short, there were some python packages that depended on the newer version of pyopenssl. Now, udx makes sure those packages are installed. 1. Admin Console | Configuration tab | Upgrade Packages, or 2. Click on the power button once 3. Wait for the reboot notification in the Admin Console - Admin Console | Configuration tab | Reboot, or 2. Click the power button 5 times Tried this to no avail. Clicked update packes and got a beep followed by 5 beeps. Then manually rebooted. Can't tell if it did anything though and almost all my NS's are still disconnected.
Geddy Posted September 6, 2023 Posted September 6, 2023 12 hours ago, bcdavis75 said: Tried this to no avail. Try to go to: https://##.##.##.##:8443/WEB/sysconfig.txt (replacing the #s with your Polisy IP address.) Then search for "UDX". It should read: udx-3.5.1_4 Polisy/eisy Admin Service When you said you "manually rebooted" did you pull power to the Polisy or use the "Reboot" button in Admin Console?
bcdavis75 Posted September 6, 2023 Posted September 6, 2023 28 minutes ago, Geddy said: Try to go to: https://##.##.##.##:8443/WEB/sysconfig.txt (replacing the #s with your Polisy IP address.) Then search for "UDX". It should read: udx-3.5.1_4 Polisy/eisy Admin Service When you said you "manually rebooted" did you pull power to the Polisy or use the "Reboot" button in Admin Console? Thanks Geddy. I will do that when I get home. Since posting, I did pull the plug. In fact I went though several 'Update Pakages' then pull the plug after completion cycles. So here's where I'm at. It looks like PG3x did finally install but when I go to the PG3x webpage, it says no IOX devices can be found. Add one! Very strange as I have no issue accessing the admin console. So that's where I'm now stuck.
Geddy Posted September 6, 2023 Posted September 6, 2023 @bcdavis75 The issues you're having sound like it needs more attention than in this thread and possibly even a new forum post. I would suggest you open a support ticket with UDI to get to the bottom of your issues. https://www.universal-devices.com/my-tickets
DennisC Posted September 6, 2023 Posted September 6, 2023 3 hours ago, bcdavis75 said: Thanks Geddy. I will do that when I get home. Since posting, I did pull the plug. In fact I went though several 'Update Pakages' then pull the plug after completion cycles. So here's where I'm at. It looks like PG3x did finally install but when I go to the PG3x webpage, it says no IOX devices can be found. Add one! Very strange as I have no issue accessing the admin console. So that's where I'm now stuck. A couple of things to check: In PG3x, go to IoX Configuration menu, at the top, you should see your ISY uuid & a check mark. If you don't try clicking Auto Discover IoX's. If that doesn't work, you can add your system manually. IP should be 127.0.0.1 & port 8080, then add user name & password. Highlight HTTP at the bottom & Save.
Adam Ant Posted September 6, 2023 Posted September 6, 2023 On 12/2/2022 at 6:37 PM, bpwwer said: No, I'll clean up the change and push it to the production store. 2 hours ago, DennisC said: A couple of things to check: In PG3x, go to IoX Configuration menu, at the top, you should see your ISY uuid & a check mark. If you don't try clicking Auto Discover IoX's. If that doesn't work, you can add your system manually. IP should be 127.0.0.1 & port 8080, then add user name & password. Highlight HTTP at the bottom & Save. i am having the same issue. I followed the guidance in this thread and still getting the error. I am finding the UID/isy and verified i am using udx-3.5.1_4.
bcdavis75 Posted September 7, 2023 Posted September 7, 2023 9 hours ago, Geddy said: Then search for "UDX". It should read: udx-3.5.1_4 Polisy/eisy Admin Service Confirmed
bcdavis75 Posted September 7, 2023 Posted September 7, 2023 5 hours ago, DennisC said: A couple of things to check: In PG3x, go to IoX Configuration menu, at the top, you should see your ISY uuid & a check mark. If you don't try clicking Auto Discover IoX's. If that doesn't work, you can add your system manually. IP should be 127.0.0.1 & port 8080, then add user name & password. Highlight HTTP at the bottom & Save. Thanks but no luck. Trying to add the IoX manually did not appear to do anything. As in nothing happened at all when I clicked save:
DennisC Posted September 7, 2023 Posted September 7, 2023 7 hours ago, bcdavis75 said: Thanks but no luck. Trying to add the IoX manually did not appear to do anything. As in nothing happened at all when I clicked save: Look down at the bottom of your screenshot and you will see PG3x Restart Required. You need to reboot Polisy.
bcdavis75 Posted September 7, 2023 Posted September 7, 2023 6 hours ago, DennisC said: Look down at the bottom of your screenshot and you will see PG3x Restart Required. You need to reboot Polisy I know. I’ve done that maybe 10 times. It doesn’t work.
bmercier Posted September 7, 2023 Author Posted September 7, 2023 6 hours ago, DennisC said: Look down at the bottom of your screenshot and you will see PG3x Restart Required. You need to reboot Polisy. Please open a ticket. When not detecting local IoX, it's a symptom of a bigger problem with either the UDX or ISY service.
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