CMortimer Posted October 9, 2023 Posted October 9, 2023 After i migrated to ZMatter on my Polisy system, I noticed that none of the battery sensors/devices were displaying battery level on the device main screen, or reporting battery level in a program. At present, all battery devices are reporting a blank field on the Main device page, or a zero value when reported by a program. All other features like motion, temperature and humidity are being correctly displayed and reported. How can I get the battery level to display correctly again. I have looked through many posts but none have addressed my particular situation.
Techman Posted October 9, 2023 Posted October 9, 2023 Try putting one of the devices in the linking mode, then do a device query. The status window in the Polisy will be blank until that node sends a report.
CMortimer Posted October 11, 2023 Author Posted October 11, 2023 The admin page shows a device linking feature but it seems to be for Insteon devices and not Z-Wave. Please clarify what you mean by “putting one of the devices into linking mode.”
Techman Posted October 11, 2023 Posted October 11, 2023 The Zwave device has an option (a button press) to put it into the linking mode, it would be the same function as when you added to your controller. What's the make and model of the device you're having an issue with?
DennisC Posted October 11, 2023 Posted October 11, 2023 On 10/9/2023 at 6:47 PM, CMortimer said: After i migrated to ZMatter on my Polisy system, I noticed that none of the battery sensors/devices were displaying battery level on the device main screen, or reporting battery level in a program. At present, all battery devices are reporting a blank field on the Main device page, or a zero value when reported by a program. All other features like motion, temperature and humidity are being correctly displayed and reported. How can I get the battery level to display correctly again. I have looked through many posts but none have addressed my particular situation. Have you tried doing a Zwave sync with and without Interview?
CMortimer Posted October 17, 2023 Author Posted October 17, 2023 Thank you for letting me know how to do this linking mode or Z-wave sync. I tried this and it did not work. So I decided to reinstall the device and adjust the associated programming. All is now well with all variables showing, along with battery level. I now have to do this procedure with the other Zooz battery powered devices, i.e., ZSE18 motion sensor, and ZSE44 temp/humidity sensor Thank you
landolfi Posted October 18, 2023 Posted October 18, 2023 1 hour ago, CMortimer said: Thank you for letting me know how to do this linking mode or Z-wave sync. I tried this and it did not work. So I decided to reinstall the device and adjust the associated programming. All is now well with all variables showing, along with battery level. I now have to do this procedure with the other Zooz battery powered devices, i.e., ZSE18 motion sensor, and ZSE44 temp/humidity sensor Thank you I have this issue with all of my Zooz battery devices, their interview doesn't complete unless you keep pressing the button during the interview and it's very easy to have them partially but not completely interviewed. You can confirm they are fully interviewed by right clicking the device, then go to XRay/DH Command Classes. Look at each command class for "interview Done=True". If any are False, try again.
Solution CMortimer Posted October 18, 2023 Author Solution Posted October 18, 2023 Thank you for this useful tip. I will try your suggestions on my other Zooz devices. It is interesting to note that when I removed the device, all program lines referencing the device were deleted forcing me to completely recreate the logic for each blank lines. It would be very nice if Universal Devices would simply flag the code lines as needing device update,
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