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ip whitelist for ud mobile?


CandC
Go to solution Solved by Javi,

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Posted

I am using an IP blocklist on my edge router. When the list is active and I am using my Android phone at home over WIFI, UD mobile does not connect properly. Before trashing my IP blocklist, can you provide an IP whitelist I might try? 

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Posted

Any sub domain at isy.io so *.isy.io

It is very likley there is another issue, please got to Settings > Systems > Your system.  Press Test Remote Connection, then post a screenshot of the error message.  Be sure there is no personal info shown in the screen shot.

If you get an error saying your are on a local connection, then expand local connection settings then press the Test Local Connection button, then post a screenshot of any errors.

Posted

Test is successful but the individual status indicators are missing: I can still query the device and control the device from that panel but status icon is still missing or unresponsive. This condition is true for WIFI and cell phone connection

Screenshot_20231031-092337.thumb.png.79bce4985f03b8d5ddcee9656d684ec0.png

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