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Can't add new Z-wave devices


rick.curl

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I just attempted to add a Leviton DZPA-1 ON/OFF receptacle to my system and the system gets stuck adding a device to the Z-wave network.  I tried another device and I got the same thing.  I have other DZPA-1's in my network and I was able to add them with no trouble at all, so I know they are compatible. At this point it looks like I have lost the ability to add Z-wave devices.

I can control Z-wave devices so that would imply that the dongle is working.

I tried unplugging and re-plugging the Z-wave/Zigbee dongle and then restarting IoX, but it did not help. I'm running IoX 5.7.0.

Any suggestions?

Thanks.

-Rick

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Thanks for the response. I did as you suggested, and here's what I saw:

Fri 11/10/2023 06:39:50 AM : ---- Start Adding Devices - S2 Standard ---

Fri 11/10/2023 06:39:50 AM : [ZWAVE-INCL-S2STD] Start Include with S0/S2 or non-secure

Fri 11/10/2023 06:39:50 AM : [ZWAVE-INCL-S2STD] Added 'CommandAdded' callback 0x842032ca8

Fri 11/10/2023 06:39:50 AM : Z-Wave Listening for Z-Wave devices to add to the network

Fri 11/10/2023 06:39:50 AM : [X10-RX      ] 02 52 FF 80 

Fri 11/10/2023 06:39:50 AM : [             X10]       J/Status Request (10)

Fri 11/10/2023 06:39:50 AM : [X10-RX      ] 02 52 FF 80 

Fri 11/10/2023 06:39:50 AM : [             X10]       J/Status Request (10)

Fri 11/10/2023 06:39:51 AM : [X10-RX      ] 02 52 FF 80 

Fri 11/10/2023 06:39:52 AM : [             X10]       J/Status Request (10)

Fri 11/10/2023 06:39:52 AM : [X10-RX      ] 02 52 FF 80 

There are many more "status request" lines, but no response from a Z-wave device. 

The DZPA1 was blinking amber, indicating that it was ready to be included.

Thoughts?

Edited by rick.curl
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6 minutes ago, brians said:

Did you press the button on the Leviton after was blinking?

I have a few of those and process I have in my notes is...

 Leviton: Include or Exclude Press hold till blink, Press again 

I tried it with and without the extra tap.  No joy. 

In case it was the DZPA1 at fault, I tried to add a Minoston MP20Z and it failed too. 

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48 minutes ago, rick.curl said:

I tried it with and without the extra tap.  No joy. 

In case it was the DZPA1 at fault, I tried to add a Minoston MP20Z and it failed too. 

This may or may not be helpful, but I'm not sure the Minoston is a good test.  I have had a ton of problems adding Minoston devices unless they are really close to the dongle, both the Zmatter and the Zooz 700 series.

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