mrobles Posted December 11, 2023 Posted December 11, 2023 I just got my eisy that I am migrating from a 994. The time is set to LA. No matter what I do it stays as LA. Is it a bug? V5.7.1 It also keeps stating that it needs to be rebooted. I have rebooted several times. What is wrong? Not a good start!!!!! Thanks Mike
Geddy Posted December 12, 2023 Posted December 12, 2023 Please see some troubleshooting steps in this thread and ultimate solution was network issues.
DennisC Posted December 12, 2023 Posted December 12, 2023 12 hours ago, mrobles said: It also keeps stating that it needs to be rebooted. I have rebooted several times. Have you cleared Java cache and download a new start.jnlp? You can also try power cycling eisy.
Geddy Posted December 12, 2023 Posted December 12, 2023 14 hours ago, mrobles said: It also keeps stating that it needs to be rebooted. I have rebooted several times. When was the last time you ran an update on the device? There was a problem with a release in the last couple of weeks that was later fixed by UDI. Run "Upgrade Packages" again and that should fix the alert. When local to the device go to this webpage: eisy.local:8443/WEB/sysconfig.txt (if your router doesn't handle friendly URL replace "eisy.local" with the IP of your device) Look for an IoX Version number. I'm not local currently so don't know what it should be, but probably be 5.7.1_7 (or higher). I think the issue was on _7 so maybe the fix is _8, but again, I am not local to my device so cannot tell you at the moment what to expect. Here's where UDI acknowledged the issue (and then reported it was resolved):
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