twired Posted February 8 Posted February 8 After migrating from ISY994 v4.9.0 to eisy v5.8.0 several scenes appear corrupted. When scene is turned on, lights that are not part of the scene turn on as well. When reviewing the scene in the admin console, they appear correct. That also creates problems for some of the programs. Please help me figure out next steps.
Techman Posted February 8 Posted February 8 (edited) It sounds like some of the link tables in your devices may have been corrupted prior to the migration Do a restrore device for the devices in the scenes(s) your're having a problem with. What was your ISY994 firmware version? Was your firmware backup current prior to the migration? Did you uddate the EISY firmware prior to migration? Edited February 8 by Techman
twired Posted February 9 Author Posted February 9 Migrated from ISY994 v4.9.0 to eisy v5.8.0. ISY backup was current. All EISY updates were completed before migration. I have multiple lights coming on that are NOT part of the scene. I have done restores on all of the lights that should not come on as well as the two 8-button switches involved. I have not done a restore for all of the lights that are coming on correctly since I assume the links for those should be correct. But nothing has changed. The lights that are not part of the scene continue to come on. In fact, a new light has now started coming on as well. I am not experienced with troubleshooting link tables, so I am not making much progress. I assume things got corrupted in the migration process that appeared to go smoothly initially.
Techman Posted February 9 Posted February 9 You can run a Scene Diagnostic (Tools | Diagnostic | Scene test) This may pinpoint any issues with the scene. Post a screenshot of the results. It's also possible that there was a glitch durning migration which corrupted the link tables. Another option is to run a link table diagnostic on a device that is not supposed to be triggered by the scene (Tools | Diagnostic | Show device link Table) After the table populates, click on Compare which will show if there are any mismatched links between the Eisy and the Device.
hart2hart Posted February 10 Posted February 10 Are there Insteon devices, Zwave or a mixture in the scene? Insteon scenes are stored in the devices so its make no sense a migration would cause the issue with them.
twired Posted February 10 Author Posted February 10 After entering a ticket, it appears that when I swapped out the PLM a couple of weeks ago, the link tables got all messed up. I am now going through the long slow process of deleting and reinstalling all the corrupted devices. Thanks to you guys for replying. Looks like Techman was on the right trail. Unfortunately, while I have been using the ISY for 10 years, I have never become well versed in link tables etc.
Techman Posted February 10 Posted February 10 @twired You didn't previously mention that you swapped out you PLM. Did you follow the replace modem instructions (see attached). This was written for the ISY994 but also applies to the newer controllers. You propably don't have to delete your devices, you can probably just do a replace PLM procedure. Replace Modem.pdf
twired Posted February 10 Author Posted February 10 Yes, I carefully followed the instructions for a PLM replacement. After deleting and replacing the apparently corrupted devices, I am about 85% back up and running. A couple of things still seem strange, but I can live it, or continue to troubleshoot. I am concerned to do a replace modem procedure now that I have migrated to the EISY and made the changes just mentioned. Not sure how everything got so corrupted to start with. And honestly not sure why I made the upgrade to EISY. I thought I was future-proofing...
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