LFMc Posted May 31 Posted May 31 I have an ISY 994i, I lost power for 3 days due to a major storm and still don't have Internet, but power is back up. Lots of minor issues with ISY system I'm trying to fix, but I cannot get ISY finder to work to launch admin. When running start.jnlp I get "application error, unable to launch the application." In details it says: java.net.uknownhostexception: ISY.universal-devices.com. I have to assume it's trying to connect through the Internet. UDAjax and ud mobile both connect to my ISY. I didn't think UD Admin was Internet dependant. Any suggestions?
Techman Posted May 31 Posted May 31 The admin console should work without internet. Try rebooting your router If that doesn't work then try clearing your Java cache and download the IoX Launcher again https://isy.universal-devices.com/start.jnlp
LFMc Posted May 31 Author Posted May 31 2 hours ago, Techman said: The admin console should work without internet. Try rebooting your router If that doesn't work then try clearing your Java cache and download the IoX Launcher again https://isy.universal-devices.com/start.jnlp Thanks for the suggestions. Java cache cleared twice, no joy. Rebooted router, no change. I can't download anything as I have no Internet on my lan right now. Java is now throwing the error: unable to load resource: https://ISY.universal-devices.com/launcher/ISY.jnlp followed by a lot of file names saying unknown source. Everything was fine before power outage and now no Internet.
Solution Geddy Posted May 31 Solution Posted May 31 @LFMc when running the "start.jnlp" file it is trying to connect to UD's site to download the IoX Launcher. If you've got the IoX Launcher icon on the desktop it should open without the need for internet. Then make sure you use the "local" option to connect to your ISY994. What computer operating system are you using? I think you're running something other than Windows (if I recall). Typically, (speaking as a windows user) "start.jnlp" is only needed ONCE to install the IoX Launcher icon to the desktop. Then all you click/run is IoX Launcher. Rather than using the start.jnlp file you could attempt to use the local admin.jnlp downloaded directly from the ISY994. I forget on the ISY994 if you need a port or not, but try: http://ip.of.isy.994/admin.jnlp If that doesn't do it add a port :8080 or just :80. Then run admin.jnlp and it should get you in. Otherwise, if you've got a phone you can use as a hotspot to get internet on the computer for the start.jnlp to run that would be an option to at least try to get IoX Launcher back on the desktop. @Techman - funny suggestion of downloading IoX Launcher if he doesn't have internet!
LFMc Posted May 31 Author Posted May 31 35 minutes ago, Geddy said: http://ip.of.isy.994/admin.jnlp @Geddy Thanks, local DL worked. 😊 Now I'm having lots of insteon "failed to communicate" and various other related errors and nothing seems to be talking to the ISY. Sounds like a bad plm 😞. Only got 7 years out of this one. Running the PLM links table comes up blank. Glad I bought a spare back in 2019! Thanks for the help. -Leon
Geddy Posted May 31 Posted May 31 1 minute ago, LFMc said: Thanks, local DL worked Excellent! For the errors you're seeing you might want to power down the ISY994 and the PLM. Then plug the PLM first for about 60-90 seconds then plug in the ISY994. If you haven't power cycled since the power came back on it's possible the PLM wasn't fully active before the ISY994 tried to initially communicate to devices and it's just goofy. Depending on the storms it's possible you took a surge to the house and could have knocked the PLM out of commission. But I'd try a clean power cycle first before assuming it's dead. But 7 years on a PLM is good, all things considered. Once internet comes back try to go back to the IoX Launcher method. The admin.jnlp is a good fallback in a pinch (like this), but if you use the "cloud" connection method in the IoX Launcher option it always assures you have the correct UI for your firmware. Good luck!
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