Occupancy Node Server Submenu: dead?

[Nestor]

Following the geofencing instructions in the wiki. When I click on Select tool...>Occupancy Node Server> followed by any of the selections, I get...nothing. Clicking on other menu items such as Information or Logs responds with a pop-up with relevant information, however none of the Node Server submenus work. Is this by design?

Thanks

Edit:  Would this have something to do with being a long-time Mobilinc user who just recently set up UD Mobile? When I go to the Portals tab in the UD Admin Console and click on "more info", the account type is "Corporate". 

Edited Thursday at 12:08 PM by Nestor

[paulbates]

With udm, the occupancy setup on the portal is no longer needed. You create geo fences with the app and they'll appear a nodes on the isy.

You do need an active portal subscription.

[Javi]

3 hours ago, Nestor said:

Following the geofencing instructions in the wiki. When I click on Select tool...>Occupancy Node Server> followed by any of the selections, I get...nothing. Clicking on other menu items such as Information or Logs responds with a pop-up with relevant information, however none of the Node Server submenus work. Is this by design?

Thanks

Edit:  Would this have something to do with being a long-time Mobilinc user who just recently set up UD Mobile? When I go to the Portals tab in the UD Admin Console and click on "more info", the account type is "Corporate". 

Please see the UDM instructions, at the bottom is occupancy setup.

Video:

Wiki:

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Geofencing

Occupancy:

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Occupancy_v2.0_Node_Server

[Nestor]

2 minutes ago, Javi said:

Please see the UDM instructions, at the bottom is occupancy setup.

Video:

Wiki:

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Geofencing

Occupancy:

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Occupancy_v2.0_Node_Server

As previously mentioned, clicking on any of the three submenu items brings up nothing. No pop-ups. The menu disappears and I’m back to the page.

[Javi]

What is your firmware? 

[Nestor]

2 minutes ago, Javi said:

What is your firmware? 

5.83

[Javi]

I cannot replicate this behavior, please open a ticket.  Include your UUID.

[Nestor]

16 minutes ago, Javi said:

I cannot replicate this behavior, please open a ticket.  Include your UUID.

Done!

[Javi]

We ran a few tests and cannot replicate.   Does this work in another browser or device.