• Eisy 5.8.4, iMac, MacOS Sonoma 14.5

I did some updates, and when I tried to back up my eisy, I got two dialogs in rapid succession:

1. Could Not Parse the Configuration File
2. Could Not Create the Zip File

I tried several locations; it's not a permission error.  I quit and re-launched IoX Finder, no joy.

What does this indicate?  How can I back up my eisy?!  

Edited July 16, 20241 yr by GHenry
Added troubleshooting steps

@GHenry

Take a look at this thread

Support Thread: IoX v5.8.4 (June 27, 2024) - Page 2 - IoX Support - Universal Devices Forum (universal-devices.com)

 

Yeah, that did it, thanks again, Techman!  I didn't even need the power-off.

Curiously, there were four small files of about 50k from each failed attempt at backups.  Like everyone else's experience, it was so fast that I had to check to see whether it actually saved this time (it did!).

6 hours ago, GHenry said:

Yeah, that did it, thanks again, Techman!  I didn't even need the power-off.

Curiously, there were four small files of about 50k from each failed attempt at backups.  Like everyone else's experience, it was so fast that I had to check to see whether it actually saved this time (it did!).

There goes our snooze time!