Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

This user profile cannot manage this ISY

Featured Replies

Posted

I just switched over to the EISY and i may have screwed up not sure it's been so long since I connected to Alexa or google.  Not sure if its something I did or didn't do.  

I have two accounts on the portal one is for the old home we had years ago and it has no devices.  The other portal login shows my eisy when I try to add spoken voice commands to alexa I get this error

This user profile @gmail.com cannot manage this ISY.

If Alexa is linked with another user profile in this account, then you can ask Alexa "Discover my devices" to reflect the changes you made in Alexa.

If on the other hand Alexa is linked with this user profile and you want it to control this ISY, then click on My Profile to change the preferred ISY to this ISY.

 

I am concerned that I tied the wrong email when I set it up is there any way to tell? or did I miss something in the setup? The discover devices just found a tv.

Guest
This topic is now closed to further replies.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.