JSchumann Posted September 11, 2024 Posted September 11, 2024 A power outage appears to have taken out my PLM. I have a spare, what is the procedure to replace it and restore my system? I did a search and cannot find a simple answer. Is it as eisy (ha ha pun on words) as plugging it in and doing a restore PLM? Thanks, John
Geddy Posted September 11, 2024 Posted September 11, 2024 @JSchumann this topic is covered in the UD Wiki - https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:File_Menu#Restore_Modem_.28PLM.29 Yes, it's written for the older ISY devices, but the process remains the same with the modern devices. Be sure you've done a lot of troubleshooting to confirm it's a "bad" PLM. Lots of troubleshooting steps are also covered in the wiki. 2
JSchumann Posted September 16, 2024 Author Posted September 16, 2024 Geddy, I determined the PLM was bad, so I put the new one in as outlined in the wiki. I did the restore PLM and it has been at system busy for over 3 hours. Do I continue to wait, or power cycle it? Thanks John
paulbates Posted September 16, 2024 Posted September 16, 2024 (edited) Does the iox screen show progress in restoring devices, or is it still/stuck? Do you have any battery wireless devices like sensors: Leak sensors, motion sensors, door sensors or Insteon remotes? Wireless devices each, individually have to be put into linking mode to complete the restore Edited September 16, 2024 by paulbates 2
JSchumann Posted September 17, 2024 Author Posted September 17, 2024 OK, I got the admin console back. PLM devices are working now. All the battery devices are giving me trouble. I will do as you advise and try to link each individually John
JSchumann Posted September 19, 2024 Author Posted September 19, 2024 I ended up having to remove and reinstall every battery device. Why would all the RF devices quit like that (they don't use the PLM)? Thanks, John
paulbates Posted September 19, 2024 Posted September 19, 2024 Wireless devices do use the plm, it has both powerline and rf radios
Brian H Posted September 19, 2024 Posted September 19, 2024 (edited) RF devices are in a power saving state and you have to wake them up individually to read and write data to them. When doing a restore. It is best to turn off automatic writes to wireless devices. If you have that option. ISY994i PRO and I believe all eisy's have that option. So you don't have all the retires and failed message to slow down the restore. Edited September 19, 2024 by Brian H add something
JSchumann Posted September 20, 2024 Author Posted September 20, 2024 On 9/18/2024 at 8:26 PM, paulbates said: Wireless devices do use the plm, it has both powerline and rf radios Ooooo, I didn't realize the RF came from the PLM also! Thanks, John
JSchumann Posted September 20, 2024 Author Posted September 20, 2024 14 hours ago, Brian H said: RF devices are in a power saving state and you have to wake them up individually to read and write data to them. When doing a restore. It is best to turn off automatic writes to wireless devices. If you have that option. ISY994i PRO and I believe all eisy's have that option. So you don't have all the retires and failed message to slow down the restore. I have the EISY and it does have that option, which I failed to use......
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