PLM Died, need to restore

[JSchumann]

A power outage appears to have taken out my PLM.  I have a spare, what is the procedure to replace it and restore my system?  I did a search and cannot find a simple answer.  Is it as eisy (ha ha pun on words) as plugging it in and doing a restore PLM?

Thanks,

John

[Geddy]

@JSchumann this topic is covered in the UD Wiki - https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:File_Menu#Restore_Modem_.28PLM.29

Yes, it's written for the older ISY devices, but the process remains the same with the modern devices. 

Be sure you've done a lot of troubleshooting to confirm it's a "bad" PLM. Lots of troubleshooting steps are also covered in the wiki. 

 

[JSchumann]

Geddy, I determined the PLM was bad, so I put the new one in as outlined in the wiki.

I did the restore PLM and it has been at system busy for over 3 hours.  Do I continue to wait, or power cycle it?

Thanks

John

[paulbates]

Does the iox screen show progress in restoring devices, or is it still/stuck?

Do you have any battery wireless devices like sensors: Leak sensors, motion sensors, door sensors or Insteon remotes? Wireless devices each, individually have to be put into linking mode to complete the restore

Edited September 16 by paulbates

[JSchumann]

OK, I got the admin console back.  PLM devices are working now.

All the battery devices are giving me trouble.  I will do as you advise and try to link each individually

John

[JSchumann]

I ended up having to remove and reinstall every battery device.  Why would all the RF devices quit like that (they don't use the PLM)?

Thanks,

John

[paulbates]

Wireless devices do use the plm, it has both powerline and rf radios

[Brian H]

RF devices are in a power saving state and you have to wake them up individually to read and write data to them.

When doing a restore. It is best to turn off automatic writes to wireless devices. If you have that option. ISY994i PRO and I believe all eisy's have that option. So you don't have all the retires and failed message to slow down the restore.

Edited September 19 by Brian H
add something

[JSchumann]

On 9/18/2024 at 8:26 PM, paulbates said:

Wireless devices do use the plm, it has both powerline and rf radios

Ooooo, I didn't realize the RF came from the PLM also!

 

Thanks,

John

[JSchumann]

14 hours ago, Brian H said:

RF devices are in a power saving state and you have to wake them up individually to read and write data to them.

When doing a restore. It is best to turn off automatic writes to wireless devices. If you have that option. ISY994i PRO and I believe all eisy's have that option. So you don't have all the retires and failed message to slow down the restore.

I have the EISY and it does have that option, which I failed to use......