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Gremlins happening with my Insteon devices and EISY


leecast
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Posted

Hi, folks. Sorry if this is not posted to the correct forum. 

I have around 100 Insteon devices connecting to my EISY and I recently have been having some strange things happen. I am wondering if someone might help me with things to try. Everything had been running great for many months if not over a year. Recently, some things started seeming to become temporarily inaccessible the the system and not responding as they should at times. I attached a photo of one recurring offender with a red !. Usually, doing a Query makes it come back for a while. This is happening to a few devices over and over.

I have done factory resets on the switches/outlets in question. I have done "Restore Device" commands. I have reflashed the EISY to the current version of 5.8.4 and my PG3x is 3.2.27. I have run the Upgrade Packages command and rebooted the EISY. I have done a Restore Modem (PLM) command. I have done a main "Restore Devices" command. I even restored the EISY from a backup that was prior to the issues starting. I do also have a few Polyglots running and the USB > Z-wave adapter I got from UD. There are several Z-Wave devices connected, but not seem to have issues. 

I have not yet tried a factory reset on the PLM or swapping another one, and have not factory reset the EISY. I am just trying to figure out what is getting flakey here. Some of the misbehaving devices have clamed down, but others continue to get goofy. There are a number of switches and outlets that have had issues recently. 

Am I wrong in thinking the PLM might be having some communication issues? Any way I can get a better idea of how to pin point it or other things the experts here might suggest I try to do or do again?

Thanks so much in advance!

Lee

Screenshot 2024-09-11 at 10.32.40 AM.png

  • 2 weeks later...
Posted

Thanks very much for your insights, Techman!

I replaced the Cat 6 cable to the PLM, restored it from the eISY, and things have been running well again for a week! :)

Best,

Lee

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