Ok, just upgraded from Polisy to eisy but didn’t want to fork out more money for the zmatter device. Chris helped me get the eisy off the zmatter default and back to the Zooz dongle. In order to make that work, needed to remove all z -wave devices and re-add them. Removed all of them, thought I would be smart and start over from scratch, did a reset of the z-wave dongle to factory settings, then upgraded the dongle to the newest firmware version through the anything but simple Simplicity Studio, typically the right course of action. Now, I can’t add any z-wave devices, no response at all to add device even when holding the z-wave device in close proximity to the eisy. Event viewer shows “Unrecognized Z-wave firmware version/library [7.18]” Perhaps need to revert back to a previous erosion for some reason or???

Not sure this helps but my brother is currently running this firmware download from Zooz.

Zooz_ZST10-700_SDK_7.18.3_US

@mmbIs he running on a Polisy or eisy?

eisy.

My brother had no devices to start.  He chose to start fresh with the zooz.

Edited September 26, 20241 yr by mmb

What controller device, not z-wave device?

Just a USB Zooz Z-Wave stick off Amazon

I like your method, let's try this.

He plugs this stick you show in the picture into one of the two devices shown. Polisy (blue) or eisy (Black). Do you know which one?

 

 

 

Edited September 26, 20241 yr by GQuack

1 hour ago, GQuack said:

Do you know which one?

eisy

(it’s in his reply! Bold added for attention.)

2 hours ago, mmb said:

eisy.

My brother had no devices to start.  He chose to start fresh with the zooz.

 

Missed that thank you. Now to figure out what’s happening with mine…

Verified the update I made is to version 7.18.3, still unsuccessful with any recognition of trying to add a device. This Z-wave stuff has just been a big pain in the a.. since day 1 for me. Guess if I'm going to continue trying to use these devices, I'm going to have to move to the Zmatter device.  or see if I can revert back to version 7.15 and see if that works.