State of GUI and devices differ

[andrew77]

I have a few scenes with a LampLinc that doesn't turn the light on.

The GUI and the iPhone App both show the device changing as it should but the light doesn't turn on.

I tried removing the device from one of the scenes and putting it back in but that didn't seem to reset it.

Any ideas would be great

[Geddy]

@andrew77 have you confirmed the lamp is turned on and works when not plugged into the lamplinc? Is it possible the lamp got turned off or the bulb blew?

If the lamp operates correctly then try the Lamplinc in a different outlet on a different circuit in the house (maybe closer to the PLM) to be sure it's not a noise/communication issue. 

[andrew77]

1 minute ago, Geddy said:

@andrew77 have you confirmed the lamp is turned on and works when not plugged into the lamplinc? Is it possible the lamp got turned off or the bulb blew?

If the lamp operates correctly then try the Lamplinc in a different outlet on a different circuit in the house (maybe closer to the PLM) to be sure it's not a noise/communication issue. 

The bulbs all work properly. When I tell Alexa to turn on the device she responds as it should but in the scene(s) it doesn't.

It used to just fine so I'm unsure what new interference there is.