Google Connection still down for me

[googlenowork]

I tried unlinking and re-linking in google home app, the devices show up but when i try to interact with them, ie. turing lights off, the device goes offline. Any one else having this?

[larryllix]

A month or so back I did a sync in the newer UDMobile app and it disabled my Alexa connection from inside the mobile app. It took me a week to stumble onto enable switches for every function and re-enable them again.

[BEdgar]

Forgive me I do not post much, Googlenowork- I have the same issue, seems like it happened at 12 midnight new years eve, isy portal was down until the next day, then Google sees it as offline. Nothing works to get it back....isy changed something Google doesn't know about? Did you get anywhere or am I officially moving to Home Assistant and getting rid of consumer products that don't care for consumers.

[bmercier]

On 1/12/2025 at 8:13 PM, BEdgar said:

Forgive me I do not post much, Googlenowork- I have the same issue, seems like it happened at 12 midnight new years eve, isy portal was down until the next day, then Google sees it as offline. Nothing works to get it back....isy changed something Google doesn't know about? Did you get anywhere or am I officially moving to Home Assistant and getting rid of consumer products that don't care for consumers.

@BEdgar Whenever you need support, please open a ticket. We don't actively monitor the forum.

There were other threads related to Google Home not working, and as far as I can tell, everyone has their Alexa or Google Home working. 

The Google Home issue is not related to any changes in the eisy/polisy or Portal.

The problem has been explained here:

So back to your Google Home problen, after linking, even though it does not show as Linked, it probably is Linked.

Can you check if you can see the status of devices and control them?

Could you create one more spoken and click "Send To Google"?

I had that problem, but creating a spoken and sending it to Google made it appear as Linked.

One more thing to try, I would suggest to Delete your Home and create a new one.
Go to Settings | Delete this Home

There is something wrong in your Google account, something needs to be reset. By experimenting, the "Send to Google" should be able to fix it.