CoolToys Posted Wednesday at 08:50 PM Posted Wednesday at 08:50 PM I read a while back that new insteon didn't provide codes and wasn't supported but I thought that was fixed? Today my new @domotinc-customs 4 button with custom engraving arrived. Linking worked just fine, I tried to rename and got a communications error, unable to find linking name table. So I deleted and started over. Same thing, it links fine and then I get can't communicate. I put it in place of a 2476 dimmer. The dimmer was deleted before I cut power to the circuit and swapped the switches. Fair warning to anyone looking at i3, the switch is much deeper than the 2476 is, a lot harder to cram in the old work box. Quote
CoolToys Posted Wednesday at 09:15 PM Author Posted Wednesday at 09:15 PM Well Skip that, I restarted iOX and did a factory reset on the switch and all is well. 1 Quote
paulbates Posted Wednesday at 10:18 PM Posted Wednesday at 10:18 PM I've only used the i3 paddle and outlets; they are both smaller switch packages than previous insteon switches and I've had an easier time installing 1 Quote
Geddy Posted Wednesday at 10:43 PM Posted Wednesday at 10:43 PM 1 hour ago, CoolToys said: Fair warning to anyone looking at i3, the switch is much deeper than the 2476 is, a lot harder to cram in the old work box. As @paulbates indicated I had heard that the i3 were smaller switches making it easier to install in multi-gang locations. The switch you're talking about might be different than the single paddle/outlet design. Glad it seems you were able to get the device renamed in IoX with a restart. But that's still tricky. You might want to open a ticket with UD to get that clarified for if it's a "known" (or unknown) bug with the i3 line. I recall @Michel Kohanim commenting that the "new" Insteon was willing to work with UD and they were working with them to support the i3 line better and fully. Don't recall other issues mentioned in the past so might be a new bug or perhaps something with that device family. Quote
Brian H Posted Wednesday at 11:02 PM Posted Wednesday at 11:02 PM The 2476S single band switches where smaller than the dual band 2477S. As the 2477S had a larger size but also had a higher maximum current they could handle. Along with a heavier line and load wire. Never saw or used an I3 module so I can not say its size. Quote
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