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BillL1000

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Posted (edited)

My timer lights stopped working.  When Logging into ISY994I , within 20 seconds, the name (ISY), UUID, and URL populate but not the Type and Version.  The last time I logged in the Type displayed as ISY994I and Version was 4.9.0. (as of August 2024).  Normally, all the fields would populate, click on the line, and you can select "Admin Console (LAN)" and it would open.  Currently, clicking on the line just highlights the one cell and nothing happens.

I have been reading extensively, I uninstalled Java and now have Version 8, Update 441 (I increased by maybe 8 updates).  I downloaded the JNLP start file from 
UD today and when using "Open with" Java TM Web Launcher is the top option.  Before the uninstall, I was clicking on all three boxes in Java deleting Files and Applications to no avail.

Using Windows 11 for 1.5 years (new install).  I have rebooted the desktop computer and pulled the plug on the ISY.

((10+ years active) - attached directly to router and 2413S). The blue light on the ISY is on and there is a green light on the lower right of the 2413S that is on, so don't believe that either of those devices are deceased based on the lights?

Additional information: When I unplugged the ISY and clicked on the start file, Name, UUID, and URL still populated, I would have assumed not found.  Router shows the ISY as offline.  I don't believe this is a 2413S issue as I am not getting that far.

If the easy solution is that the ISY is deceased or something else?

Edited by William Lutter
space between words missing
Posted
On 2/16/2025 at 1:25 PM, BillL1000 said:

If the easy solution is that the ISY is deceased or something else?

More than likely something else. You say the power light is on, but is it really bright? It could be that your power supply has failed. 

Please review the wiki: https://wiki.universal-devices.com/Main_Page#Front_Panel_LEDs/Lights

You commented on a lot of computer stuff. Sounds like you're not able to get into admin console. I'd try a new power supply and the rest should be okay. Doesn't appear that you've loaded an odd Java version and as long as you don't change the default program to open .jnlp files (should be javaws.exe - found in the "bin" directory of the current version).

On 2/16/2025 at 1:25 PM, BillL1000 said:

Additional information: When I unplugged the ISY and clicked on the start file, Name, UUID, and URL still populated, I would have assumed not found.

The address is usually stored in a "cache" (.state)  file elsewhere on the computer so it might be loading that address even though the ISY994 wouldn't be connected. (Just an assumption, I've never attempted this to prove it) There are .state files (see wiki reference) that can be removed manually, but do not think this has anything to do with your current status. Just mentioned as reference to this comment you made.

 

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