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A full-screen app on your home screen with push notifications, badges and more.

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New phone, unable to get geofencing to work on it

TJF1960
in UD Mobile

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Posted

I have a new Samsung android phone with the latest software/fw.

Installed UD mobile. Works fine. Set up geofence and enabled both buttons (UD Mobile Location Services and Experimental). Set permissions etc. but it will not send notification to ISY (eISY).

It worked fine on my old phones...

I need help with capturing the logs that you may need to help. I cannot figure out how to get or copy them. Any help would be appreciated.

-Tim

Do the logs show any errors?  Currently on android there is not copy, just screenshots.  I recommend deleting before leaving or entering the boundary then checking the log for an error message.  If there is an error message it may be self explanatory, if not let us know what it says or share the screenshot, but paint over any sensitive lat/long data.

  • Author

That is just it, Where do I find the logs? I do not see anywhere in UD Mobile anything that indicates access to logs.

 

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.