drprm1 Posted April 16 Posted April 16 Noticed none of my Amazon spokens were working with Yolink devices. Can control devices using AC as usual. One of my troubleshooting steps was to unlink from Alexa then relink. When I try to relink and enable it says “Unable to link at this time. Try again later” Tried a few times the last few hours with same results AC and firmware 5.9.1 Pgx 3.3.18 yolink 1.4.15 Thanks!
Panda88 Posted April 16 Posted April 16 I so not believe it is related to the yolink node server. Linking is between Amazon and yolink app
drprm1 Posted April 16 Author Posted April 16 I figured that since it was updating and responding from AC.
dbwarner5 Posted April 16 Posted April 16 try first "quitting" the Alexa app on the phone by swiping up and killing hte app. If that doesn't change the linking ability, try to restart your phone and try it again.
Solution drprm1 Posted April 16 Author Solution Posted April 16 From Yolink…… Thank you for contacting Yolink and taking the time to share your concerns with us. We sincerely apologize for the inconvenience caused. As of today, YoLink devices are currently unable to be controlled via Alexa. We've identified this as an issue with the Alexa service, and our team is actively working with Amazon to resolve it as quickly as possible. We sincerely appreciate your patience and understanding.
PEB Posted April 17 Posted April 17 Same problem today...some of the Yolink devices were becoming unresponsive in Alexa app. Unlinked the Yolink Skill and could not get it to relink. Kept getting "Unable to Link at this time". Tried many things from previous posts...none worked. Thank you for posting Yolink response. I can stop wasting time now. 1
Jelly Posted April 18 Posted April 18 Didn’t realize how many YoLink devices I have until they stopped working. I use the “YoLink buttons” exclusively to trigger Alexa routines. I hope they get this skill fixed.
Recommended Posts