High Volume ????

[GSutherland]

For quite some time I've been getting this high volume every time I make any changes to any of my notes.  What the heck does this mean and how do I fix it?

[paulbates]

There's a similar post in the past specifically for the Kasa pluggin

 

Asking @Geddy to move this to the Kasa pluggin area so that @Jimbo.Automates will see it

[Geddy]

@paulbates moved, but not sure if specifically a Kasa issue since seems to be a PG3 alert.

 

@GSutherland This might be something that UD would need to review if it's happening on more than one plugin. I would suggest starting a support ticket (https://www.universal-devices.com/my-tickets) and supplying PG3 and Kasa logs. Since the logs cycle daily (at midnight) you might need to wait untilt his happens again to capture the log to send to UD.

Have you made sure to log out of the PG3 dashboard and close the browser? Also, have you attempted a power cycle of the eisy?

Lastly, what version of PG3 are you running (please post actual version number)? Be sure your device is fully updated.

[GSutherland]

Hello, I want to give you a couple of screenshots so you can see which version I'm on.  Thank you I will be making a ticket when I get a chance.  

I have power cycle system, and waiting to capture a log

[Geddy]

@GSutherland seems like a ticket might be the best option. Haven't seen other issues related to this other than the link @paulbates posted and that didn't seem to have a resolution either. 

Please be sure to post back once this is resolved letting us know what might have caused this issue and what UD Support suggested to fix things.

 

[bmercier]

This error message means that it is receiving too many requests from a user interface - either UD Mobile or a web browser. This is tripping the rate limiter.

Check the browser log for unusual activity. Check the PG3 log as well.

Something might be stuck in a loop somehow.

A reboot might be required.

[Jimbo.Automates]

IF this happens, please run the download log package for this plugin and pm it to me.

 

[macjeff]

I am seeing this too after tryiing to add a new device.

I got an EP25 (homekit model but its also wifi)

I will send you the log file

 

Edited Monday at 02:40 AM by macjeff

[Jimbo.Automates]

Okay, I'm traveling today but will try to review this week.

Sent from my Pixel 8 Pro using Tapatalk

[Jimbo.Automates]

Anyone seeing the "Error processing message from client ... due to high volume", Please check the Kasa plugin log mode.  Let me know what your current setting is, and change it to Warning and see if it shows up again.

 

[macjeff]

19 minutes ago, Jimbo.Automates said:

Anyone seeing the "Error processing message from client ... due to high volume", Please check the Kasa plugin log mode.  Let me know what your current setting is, and change it to Warning and see if it shows up again.

 

I sent mine to you yesterday with debug + Modules.

 

[Jimbo.Automates]

I sent mine to you yesterday with debug + Modules.
 

Yes I responded before posting my info. Please set to warning and see if you still get the error

Sent from my Pixel 8 Pro using Tapatalk

[macjeff]

6 minutes ago, Jimbo.Automates said:

Yes I responded before posting my info. Please set to warning and see if you still get the error

Sent from my Pixel 8 Pro using Tapatalk
 

Yes got it with WARNING in both release and beta.  Not every time but when I restart I see the error.

 

Sent you logs from both.

[GSutherland]

Just got back in town and following up on all my emails. I'll be sending you the log file shortly.

[Jimbo.Automates]

Nothing happening in the logs, Benoit has stated it's not a plugin issue.

Sent from my Pixel 8 Pro using Tapatalk