Can’t access web page to access devices, scenes, etc

[HTTRC]

My ISY is set by my router to always use the same up.

 

• http://172.16.68.40   blank screen 
• http://172.16.68.4/desc      10http://172.16.68.40urn:udi-com:device:X_Insteon_Lighting_Device:1My LightingUniversal Devices Inc.https://www.universal-devices.comX_Insteon_Lighting_Device:1ISY 994i 102411005.3.0uuid:00:21:b9:02:3b:04uuid:00:21:b9:02:3b:04urn:udi-com:service:X_Insteon_Lighting_Service:1urn:udi-com:serviceId:uuid:00:21:b9:02:3b:04/services.wsdl/services/eventing/
• http://172.16.68.40/admin gives me the “PLEASE KEEP THIS WINDOW OPEN” page

I’m at the end of my rope.  I can’t even see if my ISY scenes are salvageable.  I can’t even run them from inside the Java admin interface. 

[DennisC]

45 minutes ago, HTTRC said:

My ISY is set by my router to always use the same up.

 

• http://172.16.68.40   blank screen 
• http://172.16.68.4/desc      10http://172.16.68.40urn:udi-com:device:X_Insteon_Lighting_Device:1My LightingUniversal Devices Inc.https://www.universal-devices.comX_Insteon_Lighting_Device:1ISY 994i 102411005.3.0uuid:00:21:b9:02:3b:04uuid:00:21:b9:02:3b:04urn:udi-com:service:X_Insteon_Lighting_Service:1urn:udi-com:serviceId:uuid:00:21:b9:02:3b:04/services.wsdl/services/eventing/
• http://172.16.68.40/admin gives me the “PLEASE KEEP THIS WINDOW OPEN” page

I’m at the end of my rope.  I can’t even see if my ISY scenes are salvageable.  I can’t even run them from inside the Java admin interface. 

Could you provide some additional information and clarity? What equipment do you have and what is it you are trying to do?

[HTTRC]

I have 2 ISY units, each with their own PLM.  I have a backup PLM.  Only 1 ISY/PLM was in use.  The other was leftover stuff my dad gave me.

Had a lightning strike, fried the PLM. Tried restoring a backup to the ISY and that was getting errors.

Now I want to see if I can switch over to my dad’s ISY combination, restore a recent ISY backup, then restore the PLM.  In the process of restoring to the ISY

[DennisC]

I apologize but I am still not clear on what you can not access. Are you having difficulty with IoX Launcher or opening admin console?

Sounds like you first need to factory reset your dad's ISY, then restore your back up.