Eisy won’t turn on

[Bob Amott]

Red light is on, so it has power. Pushing the button or holding it does nothing. 
I tried a different power supply, NG. Light stays red. Anyone have any ideas?

Thanks

[Guy Lavoie]

I'd try a different power supply. I have a Polisy that would show it had power (one LED would light up) but not power up. It turned out to be a bad power supply.

[larryllix]

I have two polisy boxes. I had both go down at the same time (power glltch?). Re-imaging on SDD fixed one but the other would not. UDI support talked me through  getting anew SSD and that fixed the other polisy. Apparently the polisy units used smaller SSD sizes and that makes them less reliable with less swap and rotate memory bits room.

A USB to mSATA programmer runs about $10 on amazon and a new say 256GB SSD will run you about $40. Programming is quick and easy. After installing it, setup takes a few hours to load in your credentials, time zone, and backup files, and you are away.

It wouldn't be that expensive to create a new SSD and if, not the problem, you would have a backup drive. It sounds like those polisy SSD only last a few years, anyway, from experiences here.

 

[Bob Amott]

Thanks for the reply. All that is good to know for future storage problems. I'm not sure how any of that will fix the root cause of my issue being the Eisy does not turn on. What am I missing?

[Guy Lavoie]

Have you tried connecting a HDMI monitor to it, so see if anything happens?

[Bob Amott]

Monitor displays “No signal”

 

[DennisC]

5 hours ago, Bob Amott said:

Thanks for the reply. All that is good to know for future storage problems. I'm not sure how any of that will fix the root cause of my issue being the Eisy does not turn on. What am I missing?

You should open a support ticket with UD before doing anything else.

[Guy Lavoie]

22 minutes ago, DennisC said:

You should open a support ticket with UD before doing anything else.

Yes, looks like you're at that point.

[Bob Amott]

Thanks, t agree. Just finished submitting one.