bocaray Posted July 11, 2010 Posted July 11, 2010 Running rev 2.7.15 and began using the notification. Set to 'default' and it worked fine for a 2 days. Now getting a 50001 error. So, tried using the gmail test and it works fine. Just can not get it to work with my bellsouth.net account no matter what. Tried everything for hours but just no go. Finally gave up and opened a gmail acct. Works but realy would like to know how to set up the bellsouth. I use Outlook and have no problems using bellsouth.net Has ANYONE got this to work with a Bellsouth.net account?
Michel Kohanim Posted July 12, 2010 Posted July 12, 2010 Hello bocaray, It seems that we have reached the total allotment of emails for the default account. As such, it's always good to use your own SMTP settings. Are you using a mail client, such as Outlook, to access your bell south account? With kind regards, Michel
bocaray Posted July 12, 2010 Author Posted July 12, 2010 Thought so, thanks. No. Since my Outlook is working fine, I tried to use the same setting (ie, "mail.bellsouth.net", my acct name "...@bellsouth.net", my PW, port 25 and no TLS) also tried with TLS checked. Nothing seemed to be working.
Michel Kohanim Posted July 12, 2010 Posted July 12, 2010 Hello bocaray, Most ISPs do NOT allow port 25 to go through. Are you certain the port is 25 and not 587? With kind regards, Michel
bocaray Posted July 13, 2010 Author Posted July 13, 2010 I just followed what works in my Outlook setup. It shows in the "advance" part of the setup that the outgoing port is 25 and the incoming port is 110. I will try 587 just to be sure and let you know.
Sub-Routine Posted July 13, 2010 Posted July 13, 2010 Are you sure the outgoing mail server is mail... and not smtp...? If you check the log you should see an error when the mail fails. ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors. Rand
bocaray Posted July 15, 2010 Author Posted July 15, 2010 Thanks for the input. Nothing like that in the log. Only -50001 errors. I am using exactly like what is in the Outlook setup for these email addresses. This is why am confused as to why this does not work when it works fine with Outlook.
Sub-Routine Posted July 15, 2010 Posted July 15, 2010 Hi bocaray, When you see the -50001 error there should be a number in column 2 to indicate the SMTP error. When I tested with my Comcast account I was getting error -10, SMTP_FROM_TIMEOUT. I had to put my User ID in the From field. Rand
bocaray Posted July 15, 2010 Author Posted July 15, 2010 You are a GENIUS!!! It works finally. So here is the method (should anyone else read this thread in desperation): SMTP Server = mail.bellsouth.net SMTP Port = 25 User ID = (leave blank) Password = (use email PW) From = ***@bellsouth.net (email address) Timeout (ms) = 1000 Use TLS = (leave unchecked) Thanks!!!
bocaray Posted July 15, 2010 Author Posted July 15, 2010 Michel, May be this should get documented somewhere? I appreciate everyones input. Thanks!
Michel Kohanim Posted July 16, 2010 Posted July 16, 2010 Hello bocaray, I am so glad it finally worked! Yes, it should be. Rand is the genius in charge so I am sure he'll have it documented in our Wiki soon. With kind regards, Michel
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