jaherrerab Posted July 23, 2010 Share Posted July 23, 2010 i am starting a new instalation, isy is ok, it was reached via tcp/ip, but no devices are identified via rf by 2413s! could somebody help me? Link to comment Share on other sites More sharing options...
Brian H Posted July 23, 2010 Share Posted July 23, 2010 RF devices must be put into the linking mode before trying to add them. They are in a standby mode to preserve the batteries. Hold the set button until the LED flashes. Then try adding the device. You have four minutes to do this or they again go into standby. Use the drop down list in the add a new device tab and pick the device. You may get a box asking you to verify the RF device is in the linking mode and then click the OK box to continue. Link to comment Share on other sites More sharing options...
jaherrerab Posted July 23, 2010 Author Share Posted July 23, 2010 I've tried many times, but it looks like imposible. i've tried with triggerlinc, a motion sensor, a IR linc and it doesn't work!! The messages are (with the triggerlinc in linking mode): vie 07/23/2010 02:22:00 PM : ---- Initializing the linked devices ---- vie 07/23/2010 02:22:00 PM : ---- All Linked Devices are now initialized ---- vie 07/23/2010 02:22:00 PM : ---- Add remaining devices ---- vie 07/23/2010 02:22:00 PM : [ 13 E5 F 1] Removing all links vie 07/23/2010 02:22:21 PM : [13 E5 F 1 ] Failed getting engine version. Reverting to i1. vie 07/23/2010 02:22:43 PM : [ 13 E5 F 1] ** Not added ** Remove Device Links failed vie 07/23/2010 02:22:43 PM : ---- All Remaining Device Added ---- What do i do? thanks a lot! Link to comment Share on other sites More sharing options...
Sub-Routine Posted July 23, 2010 Share Posted July 23, 2010 That is not good. Have you tried a factory reset on the PLM? Can you plug the IRLinc in next to the PLM and try to link it? ISY-99i/ISY-26_INSTEON:Link_Management_Menu#Add_Button_to_IRLinc_Receiver Rand I've tried many times, but it looks like imposible. i've tried with triggerlinc, a motion sensor, a IR linc and it doesn't work!! The messages are (with the triggerlinc in linking mode): vie 07/23/2010 02:22:00 PM : ---- Initializing the linked devices ---- vie 07/23/2010 02:22:00 PM : ---- All Linked Devices are now initialized ---- vie 07/23/2010 02:22:00 PM : ---- Add remaining devices ---- vie 07/23/2010 02:22:00 PM : [ 13 E5 F 1] Removing all links vie 07/23/2010 02:22:21 PM : [13 E5 F 1 ] Failed getting engine version. Reverting to i1. vie 07/23/2010 02:22:43 PM : [ 13 E5 F 1] ** Not added ** Remove Device Links failed vie 07/23/2010 02:22:43 PM : ---- All Remaining Device Added ---- What do i do? thanks a lot! Link to comment Share on other sites More sharing options...
jaherrerab Posted July 24, 2010 Author Share Posted July 24, 2010 i did a factory reset to the plm. didn't works i changed the cable between plm and isy. didn't works i did a reset to the isy. didn't works i tried with rf elements and not rf elements. didn't works ie: vie 07/23/2010 08:46:24 PM : Setting Time From NTP vie 07/23/2010 08:48:21 PM : ---- Initializing the linked devices ---- vie 07/23/2010 08:48:21 PM : ---- All Linked Devices are now initialized ---- vie 07/23/2010 08:48:21 PM : ---- Add remaining devices ---- vie 07/23/2010 08:48:21 PM : [ 13 E5 F 1] Reading all links vie 07/23/2010 08:48:43 PM : [13 E5 F 1 ] Failed getting engine version. Reverting to i1. vie 07/23/2010 08:49:05 PM : [ 13 E5 F 1] ** Not added ** Read device links failed vie 07/23/2010 08:49:05 PM : ---- All Remaining Device Added ---- vie 07/23/2010 08:49:05 PM : ---- Start: Generate Scenes from links ---- vie 07/23/2010 08:49:05 PM : ---- End: Generate Scenes from links ---- vie 07/23/2010 08:49:45 PM : ---- Initializing the linked devices ---- vie 07/23/2010 08:49:45 PM : ---- All Linked Devices are now initialized ---- vie 07/23/2010 08:49:45 PM : ---- Start: Generate Scenes from links ---- vie 07/23/2010 08:49:45 PM : ---- End: Generate Scenes from links ---- vie 07/23/2010 08:51:46 PM : ---- Initializing the linked devices ---- vie 07/23/2010 08:51:46 PM : ---- All Linked Devices are now initialized ---- vie 07/23/2010 08:51:46 PM : ---- Add remaining devices ---- vie 07/23/2010 08:51:46 PM : [ 14 1A C5 1] Reading all links vie 07/23/2010 08:51:46 PM : [14 1A C5 1 ] Querying engine version vie 07/23/2010 08:51:46 PM : [iNST-ACK ] 02 62 14.1A.C5 0F 0D 00 06 (00) vie 07/23/2010 08:51:55 PM : [iNST-ACK ] 02 62 14.1A.C5 0F 0D 00 06 (00) vie 07/23/2010 08:52:04 PM : [iNST-ACK ] 02 62 14.1A.C5 0F 0D 00 06 (00) vie 07/23/2010 08:52:08 PM : [14 1A C5 1 ] Failed getting engine version. Reverting to i1. vie 07/23/2010 08:52:08 PM : [14 1A C5 1 ] Using engine version i2 vie 07/23/2010 08:52:08 PM : [iNST-ACK ] 02 62 14.1A.C5 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) vie 07/23/2010 08:52:17 PM : [iNST-ACK ] 02 62 14.1A.C5 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) vie 07/23/2010 08:52:26 PM : [iNST-ACK ] 02 62 14.1A.C5 1F 2F 00 00 00 0F FF 01 00 00 00 00 00 00 00 00 00 06 (00) vie 07/23/2010 08:52:30 PM : [ 14 1A C5 1] ** Not added ** Read device links failed vie 07/23/2010 08:52:30 PM : ---- All Remaining Device Added ---- vie 07/23/2010 08:52:30 PM : ---- Start: Generate Scenes from links ---- vie 07/23/2010 08:52:30 PM : ---- End: Generate Scenes from links ---- vie 07/23/2010 08:56:21 PM : [ Time] 20:56:21 0(0) what more do i do? thanks again Link to comment Share on other sites More sharing options...
LeeG Posted July 24, 2010 Share Posted July 24, 2010 When you are going to post an Event Log better to have the level set to 3 when doing the tracing. It looks like you have no RF communication at all. There were some issues with a PLM not handling Extended messages in another thread but your trace shows even the Standard message Query to determine I1/I2 engine support did not work. Either the RF part of the 2413 is not working or the RF devices were not in Linking mode when the ISY issued commands to the RF devices or perhaps the RF devices were too far away from the 2413. Do you have an Access Point you can move to the plug point of the PLM. Link to comment Share on other sites More sharing options...
Sub-Routine Posted July 24, 2010 Share Posted July 24, 2010 Hi jaherrerab, I think it is time to phone SH and request a replacement. You seem to have done all the tests. Rand Link to comment Share on other sites More sharing options...
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